Ratings based on 179 Verified Reviews
1.7 Room cleanliness
2.5 Service & staff
2.2 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
It was fine.
by A verified traveler from JEFFERSON CITY
Posted 3 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Very quet and respectful people
Comment from Hotel Management
26 Oct 2024 by DEEPU, Hotel Management
Thank you for your kind words! We're thrilled to hear that you found our staff to be quiet and respectful. Providing a comfortable and welcoming environment for our guests is our top priority, and your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by deepu , Hotel Management
thank you for choosing days inn suits by wyndham caseyville. we hope you see you again
by A verified traveler
Posted 9 Sep 2024
Should honestly be closed down. The hotel itself and our room was absolutely FILTHY- bugs, dirt, dust, mold. The lights didn’t work, the tv didn’t work, the shower didn’t work. We weren’t provided any towels or washcloths. And, I was sexually harassed by one of the guests- nothing was done to address it.
Comment from Hotel Management
15 Sep 2024 by deepu , Hotel Management
Thank you for your feedback. I want to sincerely apologize for the terrible experience you encountered during your stay. We take your comments very seriously, especially regarding the cleanliness and safety of our property. Please know that we are actively addressing these issues and working hard to improve the condition of our hotel. Additionally, we are deeply concerned about the incident you mentioned involving another guest, and we will ensure it is thoroughly investigated.We are committed to making the necessary updates to ensure this does not happen again, and I truly hope you will consider staying with us again in the future to experience the improvements firsthand.
by A verified traveler
Posted 4 Sep 2024
Good value for the money.
Comment from Hotel Management
15 Sep 2024 by deepu , Hotel Management
Thank you for choosing Days Inn Suites by Wyndham Caseyville!We are truly delighted to hear that you had a positive experience and left us such a kind review. Your feedback helps us continually improve, and we greatly appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future!
by A verified traveler
Posted 1 Sep 2024
Disgusting place , roaches , flies and other bugs in the the room.
Comment from Hotel Management
2 Sep 2024 by deepu , Hotel Management
We apologize for the inconvenience you experienced during your stay. Please rest assured that we are addressing the issue to ensure it does not happen again. Thank you for choosing Days Inn Suites by Wyndham Caseyville, and we hope to have the opportunity to welcome you back for a better experience.
by A verified traveler
Posted 29 Aug 2024
Room was disgusting. When we called Expedia to ask for a refund without bothering the front desk, they came to our room to clean it after Expedia called them. Knocked every two minutes while I was on the phone trying to avoid giving me the refund. I never got the refund, we left the property within 7 minutes from the check in time. And I’m currently trying to resolve an overcharge with my bank because these people are dishonest even after I said to forget the refund.
Comment from Hotel Management
2 Sep 2024 by deepu , Hotel Management
We sincerely apologize for the inconvenience you've experienced. Please rest assured that we are addressing the issue promptly. Your feedback is important to us, and we are committed to ensuring a better experience moving forward. Thank you for choosing Days Inn & Suites by Wyndham Caseyville.
by A verified traveler
Posted 19 Aug 2024
Did not stay after walking in to find stairwell and hallway with such filth. Out of curiosity looked at room .. AC didn't appear to be functioning and bed looked as if bedding had not been changed.
Comment from Hotel Management
24 Aug 2024 by deepu , Hotel Management
Thank you for choosing Days Inn & Suites by Wyndham Caseyville. We appreciate your feedback and will use it to improve our services. We apologize for any inconvenience you experienced. Have a great day!
by A verified traveler
Posted 17 Aug 2024
Motel is nasty bathroom dirty towels had holes in them I won’t recommend no one to stay there hallway smelled like weed
Comment from Hotel Management
24 Aug 2024 by deepu , Hotel Management
Thank you for choosing Days Inn & Suites by Wyndham Caseyville. We appreciate your feedback and will use it to improve our services. We apologize for any inconvenience you experienced. Have a great day!
