Ratings based on 502 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Nikki, Hotel Management
We hope you enjoyed your experience with us during your stay Alan! Please come back soon!
by A verified traveler
Posted 21 Sep 2024
Beautiful stay, disappointed that the Tapas Bar was closed for renovation.
Comment from Hotel Management
23 Sep 2024 by Nikki, Hotel Management
We apologise for the inconvenience for Tapas bar being closed Deborah. We do hope you come back soon when it is open to enjoy all our tasty dinners!
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Nikki, Hotel Management
Thank you for your review, Loren! Come back and see us again to hopefully turn your 4 star into a 5!
by A verified traveler
Posted 9 Sep 2024
Check in staff was very kind calming our nerves about surrounding fires
Comment from Hotel Management
10 Sep 2024 by Nikki, Hotel Management
We're glad we were able to calm some of your nerve, Sandra. Hopefully the next time you visit, Cascade will be a more enjoyable place to visit without the surrounding fires!
by A verified traveler
Posted 9 Sep 2024
Very clean, great staff
Comment from Hotel Management
9 Sep 2024 by Nikki, Hotel Management
We appreciate your review Brandon! Thank you for staying with us and enjoying our staff!
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Nikki, Hotel Management
Thank you for your 5 star review Randy!Please come visit us again!
by A verified traveler
Posted 6 Sep 2024
We were pleasantly surprised at the quality of this property since NoBo took over. The facility was great and the staff members were super nice (except for one night desk gal).The lounge area had a nice assortment of food items and affordable drinks- and the bar staff were super accommodating to our group. The only thing we were missing was a mini-fridge in the room!
Comment from Hotel Management
9 Sep 2024 by Nikki, Hotel Management
We're so glad that we were to able to accommodate your needs, Jeffrey! We love to hear that our staff was friendly as well. Please come visit us again!
by A verified traveler
Posted 5 Sep 2024
Was very clean and quiet.
Comment from Hotel Management
5 Sep 2024 by Nikki, Hotel Management
We're glad we enjoyed your stay, Rick! We love to hear that our hotel was quiet.
by A verified traveler
Posted 30 Aug 2024
Very friendly snd welcoming staff
Comment from Hotel Management
3 Sep 2024 by Nikk, Hotel Management
We're so happy that our staff was able to give you a welcoming experience! Please come back and stay with us again, Barbara!
by A verified traveler
Posted 26 Aug 2024
The establishment is exceptionally well-maintained, offering a pristine and comfortable environment.
Comment from Hotel Management
28 Aug 2024 by Nikki, Hotel Management
Thank you for your review, Kevin! We're glad that you enjoyed your stay with us and hope you come back soon!
