Ratings based on 44 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 23 Sep 2024
Carpet was dirty, shower curtain was dirty. Beadspread had a stain on it.
Comment from Hotel Management
23 Sep 2024 by The Birch, Hotel Management
Thank you for staying with us. We really appreciate your feedback and are in the process of making significant changes to our business. The motel is approximately 50% under construction and we are refurbishing the entire motel. Please be on the lookout for an email with a discount & invitation to come stay once the upgrades are complete. Safe travels, The Birch!
4 out of 5
by A verified traveler

Posted 24 Jul 2024
Comment from Hotel Management
23 Sep 2024 by The Birch, Hotel Management
Thank you for choosing The Birch! Please come see us again soon, David. Until then, safe travels!
5 out of 5
by A verified traveler

Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
23 Sep 2024 by The Birch, Hotel Management
Thank you for choosing The Birch! Safe travels, Martha. Please come back soon. - The Birch.
2 out of 5
by A verified traveler

Posted 11 Jun 2024
There was no one to check us in, no number to call. I spent 20 minutes in the phone with Expedia. Turns out they email you a door code. They don’t know why it was never sent. The AC was so loud and the workers next door drank and laughed out side my door till 11:00 . There was no remote not worthy of the money
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
4 out of 5
by A verified traveler

Posted 4 Mar 2024
First time staying here, I always see the sign when I drive through. Everything was all online, so I never spoke to anyone while I was here. It was clean, WiFi worked great and the water pressure in the shower was enjoyable. Some things I did not like was there was no complimentary lotion which I expected and did not bring. Locking the door was a little bit weird and temperature control. I felt the price to be a bit much for the quality I recieved.
4 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
The stay was good with great friendly communication with the staff. Absolutely would stay again.
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Check in process was fast and easy .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2024
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