Ratings based on 55 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
We enjoyed the location- if you are down for walking up and down stairs, then it’s not bad for the price. The staff is friendly and helpful. The cleaning is pretty bad, our couple bed was two twin beds put together. The floor was dirty, you could see other people hair. Luckily, we only stayed two nights but they didn’t even do our beds just replaced our towels. Our sheets had stains 😭 but the bus was close and the food was accessible. The beach was kinda rough but it was enjoyable. Would I stay here again? No.
by A verified traveler
Posted 21 Aug 2024 on Hotels
We had a lovely time. The 10 pools (8 thermal) were excellent but we were disappointed to find out our 7 and 9yr olds could not go into the thermal pools so were limited to 2 pools and the sea. Not a huge deal and we undersood the rationale but still disappointed. The food at one of the restaurants was surprisingly good (we had breakfast and dinner there all 3 nights). Our room had a great view. And while some areas felt a bit rundown, you're getting what you pay for and you're in Italy!
by A verified traveler
Posted 19 Aug 2024
Disappointing Experience with Poor Communication
We recently stayed at Oasi Castiglione for four days, booking four rooms. Unfortunately, our experience was less than satisfactory. Upon arrival, we were surprised to find that the hotel was hosting a significant number of people in common areas, a detail that was not clearly communicated to us when we booked. This created a crowded and less relaxing atmosphere than we had expected.
Additionally, despite multiple requests, the hotel never provided the lounge chairs we requested for our rooms. This lack of attention to our needs over several days was frustrating and detracted from our overall experience.
While the rooms were adequate, the poor communication and unmet requests left us disappointed. We expected better service and transparency from a hotel of this caliber.
by A verified traveler
Poor condition of camera
Posted 16 Aug 2024 on HotelsOur room had a lot of bugs and a big mold spot on the wall behind the bed. We don’t know where the bugs came from but there were constantly entering our room. We noticed spiderwebs and the shower was in poor condition.
by A verified traveler
Posted 9 Aug 2024
Very much enjoyed our stay here.
Clean rooms with air conditioning, nice to have them open straight out onto a private terrace and to be able to go straight to the many thermal pools.
Great to have our own reserved sunbeds by the pool, and to be able to swim and snorkel on the private beach.
Almost all the staff were polite and friendly, and went out of their way to be helpful.
We did experience an issue with some staff at the ocean side restaurant being quite rude one night with was unusual compared to everyone else there.
Recommend this island as a beautiful place to holiday, teenagers and adults alike both enjoyed the history, scenery and food immensely.
by A verified traveler
Posted 6 Aug 2024
Nice place to relax with private beach, clear water.
I was slightly disappointed by the food, unfortunately grilled food in restaurant was subpar. The restaurant can do better it's a pretty easy fix if there's willingness
The beds and mattresses are quite worn, it seems that the owners are renovating in stages, seen by the new and clean baths, but didn't get to beds yet.
Overall unique experience with clean spas, pool nice staff. It's a good resort
by A verified traveler
Posted 25 Jun 2024
Everyone was great, the place is magnificent and the price and quality of everything was perfect; particularly the dining options. The beds are firm and the only real negative is that the resort is so spectacular you do not feel the need to leave the property and explore Ischia which is one of the most magical islands on the planet.
by A verified traveler
Posted 22 Jun 2024
Too many stairs, my room had a broken air conditioner, was downgraded to a room without any views, no wi fi , MY ROOM was not cleaned
by A verified traveler
Posted 22 Sep 2023
by A verified traveler
Posted 26 Aug 2022
It’s an older hotel but kept in great shape. Due to the hotel is built in the hill it has lots of steps and steep areas. It may present a physical challenge for some. Overall the resort was very accommodating to our needs. I would recommend.
