Ratings based on 6 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
New hotel area is excellent walking distance to shopping and dining options. Staff is exponential friendly and smile with service from any one. Thanks to the staff
Comment from Hotel Management
6 Nov 2024 by Front Office Manager, Hotel Management
Dear Ahmed ,Thank you for your kind words! We are delighted to hear that you enjoyed our hotels convenient location, with easy access to shopping and dining. Its wonderful to know that our teams friendliness and warm service made a positive impact on your stay. We will be sure to share your appreciation with everyone here. Looking forward to welcoming you back soon!Best Regards.Manal Lahouiri.
by A verified traveler from Katy
Posted 27 Oct 2024
Good
Comment from Hotel Management
27 Oct 2024 by Front Office Manager, Hotel Management
Dear Rachid,Thank you for your kind words! We’re delighted to hear that you enjoyed your stay at the Kaan Hôtel. It was a pleasure to host you, and we look forward to welcoming you back for another great experience.Warm regards,Manal Lahouiri
by A verified traveler
Posted 25 Oct 2024
Rooms are so small, you can hardly navigate. They renovated the old hotel and made each room into 2 rooms.
Worst breakfast for $15.
I will never stay there again nor will I recommend it to anyone.
Comment from Hotel Management
27 Oct 2024 by Front Office Manager, Hotel Management
Dear Mohamed,Thank you for taking the time to share your feedback. We are truly sorry to hear that the room size did not meet your expectations. The Kaan Hôtel adheres to the standard room dimensions commonly found in 4-star hotels to provide a balance between comfort and functionality. During the renovation, we carefully designed each space to maximize comfort within the standard guidelines.Regarding breakfast, we aim to provide a variety of fresh and quality options, and we appreciate your input as it helps us improve our offerings.We hope to have the chance to serve you again with an experience that better aligns with your expectations.Warm regards,Manal Lahouiri
by A verified traveler from Katy
Posted 17 Oct 2024
Good & Professional
Comment from Hotel Management
18 Oct 2024 by Front Office Manager, Hotel Management
Dear Rachid,Thank you for your kind words! We are delighted to hear that you found our services both good and professional. Providing excellent service is always our priority, and we are glad we could meet your expectations.We look forward to welcoming you back to Kaan Hôtel in the future.Best regards,Manal LahouiriFront Office Manager
by A verified traveler
Posted 17 Oct 2024
Very helpful staff, nice clean interesting property
Comment from Hotel Management
17 Oct 2024 by Front Office Manager, Hotel Management
Dear Charmaine,Thank you for your kind words! We are thrilled to hear that you enjoyed our staff s service and found the property clean and interesting. Your satisfaction is our top priority, and we are always here to ensure you have the best experience possible.We look forward to welcoming you back to Kaan Hôtel in the near future!Warm regards,Manal LahouiriFront Office Manager
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Directrice General , Hotel Management
Cher Anatoli,Un grand merci pour la note que vous avez laissée! Nous sommes ravis que votre séjour se soit bien passé. Votre satisfaction est notre priorité et vos compliments sont très motivants pour notre équipe.Merci encore pour votre confiance et au plaisir de vous revoir bientôt !Jihane Zerouali
