Ratings based on 26 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Great location and very helpful front desk staff.
by A verified traveler
Posted 13 May 2024 on Hotels
by A verified traveler
Casablanca mismanagement
Posted 24 Apr 2024 on HotelsThis hotel was quite good, but they cancelled my brother’s room despite him having paid months ago because he was late due to flight cancellations. They then rented his room out to other customers. And they didn’t even give him a refund. This seems ridiculous.
The breakfast was good, but overly expensive. This leaves a sour taste in your mouth.
by A verified traveler
Posted 8 Jan 2024 on Hotels
Good spot in Casa for a layover. Staff are helpful and the rooftop restaurant/bar is convenient with nice views. It’s a pretty short walk to the mosque and port as well.
by A verified traveler
Pleasantly surprised
Posted 22 Nov 2023 on Hotelsexcellent condition... clean and modern... a bargain for the price paid. FANTASTIC breakfast for a hotel this size. Super friendly staff all around.
by A verified traveler
Average, more budget than eco
Posted 15 Nov 2023 on HotelsPretty good location but the hotel felt more budget than eco. Bedding was very nice but toiletries was like a youth hostel. Staff werent attentive at all, also no locked place to keep bags. Rooms on the first floor are noisy so id avoid. Rooftop bar is cool though!
by A verified traveler
Posted 18 Sep 2023
I’d traveled right through Morocco for an entire week and I can safely say that this was my worst hotel experience. The two adjacent rooms we were offered could not have their windows closed tight. Since they were on the first floor, the noise was insane. But equally troubling was the fact that this led to the AC unit being shut down. When I complained about this, the receptionist eventually (after an hour or more) called in a gentleman to help close the windows as best he could and eventually got the AC to work. The temperature in the room was well above that of the hallway and would take time to cool since the AC unit was not very powerful. I must acknowledge that the gentleman who came to help us was a true gentleman and, although didn’t seem to spreak much English, was responsive and did the best he could.
But… there was no way to completely close the windows nonetheless. When I spoke to the receptionist about this once again and asked her to be moved to another room, she said the hotel was full and sold out. I then went back to the room and found another hotel within a 10 min walk (Casa Diamond) for the same $$$ I spent on this terrible venue. When I left the hotel, the receptionist asked me to hold off on leaving and would try to find me another room. Ah, thanks but no thanks. I don’t write many reviews, so when I do, you know it’s either really bad or very good.
by A verified traveler
Posted 16 Sep 2023
by A verified traveler
Posted 6 Jul 2023 on Hotels
by A verified traveler
Posted 22 Jun 2023
