Ratings based on 463 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great service, hotel conditions and location. Very good breakfast!
by A verified traveler
Posted 31 Dec 2024
The hotel itself is a 3.5 star but the location was not good.
by A verified traveler
Posted 29 Dec 2024
Good location
by A verified traveler
Posted 25 Dec 2024
The staff was helpful in every way. There was nothing we needed that they did no fulfill fast and efficient!
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by La Direction, Hotel Management
Dear guest,Merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié votre expérience avec nous. Toute l'équipe travaille avec passion pour offrir un service de qualité, et votre satisfaction est notre plus belle récompense. Nous espérons vous accueillir de nouveau très bientôt ! Sincèrement
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by The Management , Hotel Management
Dear Hasina, Thank you for sharing your positive feedback! We're delighted to know you enjoyed your experience with us. We look forward to hosting you again in the future for another memorable visit!Sincerely
by A verified traveler from Singapore
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by The Management , Hotel Management
Dear Conrad, Thank you for your kind review! We're thrilled to hear you had a positive experience with us. Your satisfaction is our greatest reward, and we hope to welcome you back for another wonderful stay soon!Sincerely
by A verified traveler
Posted 26 Nov 2024
Good hotel clean and co fortable , good breakfast
Comment from Hotel Management
27 Nov 2024 by The Management , Hotel Management
Dear Guest,Thank you for your kind feedback. We’re delighted to hear that you found our hotel clean and comfortable and enjoyed our breakfast offerings. Your satisfaction is our priority, and we’re thrilled to have met your expectations.We look forward to welcoming you back for another pleasant stay in the future.Best regards,
by A verified traveler
Posted 24 Nov 2024
Property is a bit tired - like most of Casablanca - but the staff went out of their way to help us enjoy our stay. Big shout out to the spa staff who effectively reopened the pool and pool service facilities during our stay.
Comment from Hotel Management
27 Nov 2024 by The Management , Hotel Management
Dear Guest,Thank you for sharing your feedback. We’re glad to hear that our team’s efforts made your stay enjoyable and that the spa staff went above and beyond to reopen the pool and service facilities for you. Your recognition of their dedication is greatly appreciated and will be shared with them.We understand your comment regarding the property’s condition and want to assure you that we are continuously working to improve our facilities to provide a more comfortable and updated experience for our guests.We hope to have the pleasure of welcoming you back to experience even more improvements during your next visit to Casablanca.Best regards,
by A verified traveler
Posted 20 Nov 2024
Enjoyed my staying there.
Comment from Hotel Management
20 Nov 2024 by The Management , Hotel Management
Dear Guest,Thank you for your feedback! We’re delighted to know you enjoyed your stay with us. It was a pleasure hosting you, and we look forward to welcoming you back soon!Sincerely,