Ratings based on 53 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2019
the location is excellent but the staff are poor in their services.
by A verified traveler
Posted 10 Jul 2019
Grumbly unhelpful staff, slightly seedy streets late at night, no beer late at night, taxi drivers refused to use their own meters, Casa people were harsh and complaining and sweaty, and the breakfast (which was delicious) had dirty tablecloths. When I asked one of the porters about dinner at the hotel, he said, "Eat outside the hotel."
The room was clean, however, and the price was cheap for Casa. Definitely not "4 stars"
by A verified traveler
Posted 20 May 2019
Good location but not up to western standards. I left a paid-for room to stay in a 5-star hotel instead. TV was small. Bed, pillows, and towels not comfy. Furniture was super stained, wall paint flaking off due to a water leak I guess by bathroom. No lid on step-on garbage can. No battery compartment cover on tv remote. Included breakfast was minimal and flys all over the sweets on buffet. Room was so dark and bathroom not much better.
Comment from Hotel Management
12 Jun 2019 by Soumia, Hotel Management
Thanks for staying with us. We appreciate your review!
by A verified traveler
How can this hotel be 4*.state of this hotel
Posted 1 Nov 2017
Pros: The position only
Cons: Everything
How on earth can this hotel be rated 4*.no fridge in room on arrival,door key had to be changed twice a day.no menu for half hoard customers.half the time there the second lift did not function.this hotel only caters for transient guests as the menu is virtually the same every day.I would not recommend this hotel to anyone.it would be very generous to give it 1*
by A verified traveler
Good position but rooms dark.
Posted 24 Oct 2017I would not stay here again. Can't cater for half board. Transient hotel only
by Charifi
Cleaning ok
Posted 8 Mar 2017 on HotelsNothing special. Nice advertising. All the service wasn t real like on the net say. I give to this hotel just 1 star never 4. They ask me to pay 20 dh taxe I dont knonw why even the water was cut, but I did pay.. It was impossible to take shower after done 300 km. No sauna.
by A verified traveler
Posted 18 Nov 2016 on Hotels
by Sara from Staten Island
Posted 1 Jun 2016 on Hotels
See above
by Rosemary from Ontario
Sad, old, overpriced hotel
Posted 23 Mar 2016 on HotelsWe were completely disappointed. Although efforts were made to keep the hotel clean, linens were old and yellowed. Walls needed painting. Everything was just sad. Pictures must have been taken 40-50 years ago in glory days. Completely false representation of the hotel. Would not recommend to other friends. And it was not great value
by A verified traveler from Utah, USA
Don't waste your money
Posted 7 Feb 2016You can find a better hotel for the same price. the stuff isn't nice and they try to steal you by charging extra fees. Terrible wifi and service
