Ratings based on 447 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Excellent value for money, very good location and clean facilities including rooms. Security and safety is present all the time. However only thing is that elevator is from ground floor and up. Would have been good if elevator went to the basement underground parking garage as well.
2 out of 5
by A verified traveler

Posted 18 Nov 2024
Wifi did not work in my room on the 7th floor
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Omar at the front desk was really great. The lady that cleaned my room found my ring under the bed and brought it to me....great staff!
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Y.H, Hotel Management
Dear Omar, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville. Thank you so much for this amazing feedback. we look forward to seeing you soon and offering you a new experienceBest regards,
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Y.H, Hotel Management
Dear Guest, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville. Thank you so much for this amazing feedback. we look forward to seeing you soon and offering you a new experienceBest regards,
1 out of 5
by A verified traveler

Posted 30 Oct 2024
To bad this site doesn't allow video upload or pictures , which I have for those pests,dirty place and seems to small to even turn around in your room if ur over 300 lbs
Comment from Hotel Management
31 Oct 2024 by Y.H, Hotel Management
Dear Guest, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville. we duly took note of your remarks concerning the size of the room. However, please note that the room size is indicated on the website and in your booking confirmation.we look forward to seeing you soon and offering you a new experienceBest regards,
4 out of 5
by A verified traveler from Lagos

Posted 23 Oct 2024
Close proximity to the venue of training
Comment from Hotel Management
24 Oct 2024 by Y.H, Hotel Management
Dear Agatha, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville. Thank you so much for your excellent rating and kind commentwe look forward to seeing you soon and offering you a new experienceBest regards,
2 out of 5
by A verified traveler

Posted 21 Oct 2024
Although the website claims the room has an AC, it actually only has a heater, not a cooling system. The humidity was unbearable, and had we known this earlier, we would have checked out and found another hotel.
Comment from Hotel Management
22 Oct 2024 by Y.H, Hotel Management
Dear Guest, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville. we duly took note of your remark. the room has air-conditioning and heating at the same time, it's a centralised system, and the switch between the two is made twice a year, from heating to cooling in April and vice versa in October. for the humidity problem, we ask you to ask our receptionist to meet your needs so that your stay is more pleasant Best regards, we look forward to seeing you soon and offering you a new experience
4 out of 5
by A verified traveler

Posted 14 Oct 2024
It was great experience.But, the hotel management needs to focus on front desk and make them professional.
Comment from Hotel Management
21 Oct 2024 by Y.H, Hotel Management
Dear Guest, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville. Thank you for your rating and commentwe duly took note of your remarks. we look forward to seeing you soon and offering you a new experienceBest regards,
4 out of 5
by A verified traveler

Posted 11 Oct 2024
Just a regular hotel, nothing impressive! However, the area is nice and lots of restaurants and shops around. The breakfast buffet needs adding more salty options.
Comment from Hotel Management
21 Oct 2024 by Y.H, Hotel Management
Dear Guest, Warm Greetings from PREMIERE CLASSE Casablanca Centre-Ville.Thank you for your rating and comment we duly took note of your remarks. Our breakfast is abundant and superior compared to 2-star hotels. It is a continental breakfast served buffet-style, featuring milk, coffee, chocolate, cappuccino, and tea. We also offer juice, various kinds of brioches, croissants, pain au chocolat, cheese, butter, honey, and 5 assortments of jams, as well as bread and baguettes. You will also find scrambled eggs, hard-boiled eggs, crêpes, msemmen, harcha, and vegetableswe look forward to seeing you soon and offering you a new experienceBest regards,