4/10 Poor
Alix
Traveled with partner
Nov 20, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The listed photos are lovely, but the hotel was under renovations when we arrived. It took us 2 days to realize that the renovations were happening and that the hotel was not just in disrepair. We experienced a language barrier which is to be expected when traveling internationally. The staff did not speak English but my husband speaks French so this is also something to keep in consideration. By the end of our trip we were able to forgive a majority of the issues we experienced. I am rating this hotel low because our first room was dirty, the AC did not work, and the only English TV station was all static. The second room was better but the TV did not work and the bathroom was not satisfactory. It is a wet room with a hose and a drain in the center. They have every opportunity to scrub and hose down the walls. I wound up cleaning the bathroom myself because even after we asked it to be cleaned the walls were still dirty. The bathroom drain would occasionally smell like sewage.
Alix
Stayed 6 nights in Nov 2024