Ratings based on 716 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Hotel Manager, Hotel Management
Dear Dean,Thank you for your stay and the three-star rating. From an improvement point of view, we look for specific comments about what you liked and not. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your wonderful rating! We are pleased to hear that you had a 5-star experience with us. We strive to provide the best possible service for our guests, and it is great to hear that we exceeded your expectations.We look forward to seeing you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Chandrika,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
The clerk was friendly and efficient. Pointed out nearby place to eat. Breakfast was modest but well done.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Peter,Thank you for your kind words! We’re delighted to hear our clerk was friendly and helpful, making your stay more enjoyable. It’s also great to know you appreciated our modest yet well-prepared breakfast. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler from Hampton
Posted 18 Nov 2024
Yes
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Alex,Thank you for your positive rating! We're delighted to hear that your overall experience met your expectations. Providing our guests with the best possible hospitality and experience has always been our mission. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
Great
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're happy to know you had a great experience with us. Providing our guests with the best possible hospitality and experience has always been our mission. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler from Heidelberg
Posted 12 Nov 2024
Staff was very kind. It was clean around the property and well lit in the parking lot. Oatmeal, cereal, toast, muffins and bananas for breakfast with coffee and/or juice. Saw mold on ceiling and around the tub drain. Room had an odor. Not a five star but decent for the cost of the room.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Delynn,Thank you for your kind words about our staff and the cleanliness of the property. We're glad you enjoyed the breakfast options we provided and felt safe with the well-lit parking lot. We apologize for the issues you encountered with the room odour and mould, and we will address them to ensure a more comfortable stay in the future. We appreciate your feedback and hope to welcome you again.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
M.J. nighttime front desk clerk was just a real JOY to deal with!!! So much so he felt it necessary to call the room just as I was walking into the room to ask me to straighten my car up . I had gotten a little crooked but was still in the white line. Idk maybe he was bored. Just watch how fast he is
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Joseph,Thank you for sharing your experience. We’re glad M.J. made an impression, though we apologize if the situation felt unnecessary. Our team strives to ensure a smooth stay for all guests, and your feedback helps us refine our approach. We hope to welcome you back for a more seamless visit.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Very nice. Cane in later in the evening, we all just went right to sleep. Extra soft beds kids loved it. Breakfast was cereal, muffins, toast, bananas and oatmeal. Coffee was empty, I asked the gentleman to make more and for cereal milk. He obliged. Their juice machine was not working but they did have pineapple juice in the milk fridge. Shower was nice and hot. In and out.
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Cynthia M,Thank you for your positive review! We're delighted to hear that you and your family enjoyed your stay, especially the extra soft beds that provided a restful night. It's great to know you found our breakfast options satisfactory, and we appreciate your understanding regarding the juice machine. We look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
functional place close to freeway, limited breakfast of 3 cereals and breads. Room and wi-fi worked fine, there looks to have been another lock that was removed from door in our room so just deadbolt.
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Gilbert,Thank you for sharing your experience with us. We're pleased to hear that you found our location convenient and that your room and Wi-Fi met your needs. However, we apologize for the limited breakfast options and the issue with the door lock. Your feedback is valuable as we strive to enhance our services and amenities. We hope to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager
