Ratings based on 173 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Clean and safe place.
Comment from Hotel Management
18 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Carey,Thank you for sharing your feedback with us at Comfort Inn Cartersville! We’re delighted to hear that you found our hotel clean and safe during your stay. Maintaining a welcoming and secure environment is one of our top priorities, and it's great to know that our efforts have made a positive impression. We truly appreciate your comments and hope to have the pleasure of welcoming you again in the future.
by A verified traveler
Posted 15 Sep 2024
Didn't have the room booked, so upgraded.
TVs Didn't work properly and only affered a few channels. Door to bedroom wouldn't close.. area outside window needs cleaned up. All in all I would stay again though.
Comment from Hotel Management
17 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Nick,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the room assignment, and we appreciate your understanding in accepting the upgrade. We’re sorry to hear about the issues with the TVs and the bedroom door; please know that our maintenance team is addressing these concerns to ensure they are resolved promptly. We also appreciate your feedback regarding the cleanliness of the area outside the window, and we will take this into consideration for future improvements. We are glad to hear you would consider staying with us again and look forward to the opportunity to provide a more seamless experience.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Hello Lesley,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Guest Relations Specialist, Hotel Management
Hi Dale,Thank you for being our guest at Comfort Inn Cartersville GA. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello JILL,We are delighted to hear that you had such a wonderful experience with us! We hope to welcome you back soon for another exceptional stay.
by A verified traveler
Posted 25 Jul 2024
Close to where we needed to be for our events. Hotel room and breakfast was good. Pool area could use some work.
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Mary J,We're delighted to know that you found our hotel room and breakfast satisfactory for your visit. Your feedback about the pool area is noted, and we will share it with our team for future improvements. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Guest Relations Specialist, Hotel Management
Hi Krystal,Thank you for being our guest with us at Comfort Inn Cartersville and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Guest Relations Specialist, Hotel Management
Hi Elsa,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Manager, Hotel Management
Hello Scott,We are pleased to hear you had a great stay with us! We hope to welcome you back soon for another memorable experience.
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Guest Relations Specialist, Hotel Management
Hi Ariel,Thank you for being our guest with us at Comfort Inn Cartersville and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
