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Sonesta Hotel Cartagena

4.0 star property
Beach hotel with 3 outdoor pools

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Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Reception
Premium bedding, minibar, in-room safe, desk
Room amenity
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping
The current price is P6,700
P6,700 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

View from room

Radisson Cartagena Ocean Pavillion Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
8.8 out of 10, Excellent, (1009)
The price is P9,149
P9,149 total
includes taxes & fees
Mar 13 - Mar 14
Radisson Cartagena Ocean Pavillion Hotel
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About the neighborhood

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk - 0.6 km
  • Las Americas International Convention Center - 16 min walk - 1.4 km
  • Marbella Beach - 8 min drive - 4.7 km
  • Cartagena de Indias Convention Center - 13 min drive - 8.8 km
  • Playa Manzanillo - 21 min drive - 15.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Upscale hotel in La Boquilla, rejuvenated in 2022
Consider a stay at Sonesta Hotel Cartagena and take advantage of a free breakfast buffet, 2 poolside bars, and a terrace. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and meeting rooms
  • An elevator, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2,293 square feet of space)
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Lifeguards
  • Renovated entire property - June 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM–8 PM.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of Mar 7, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on Apr 5, 2025 start from P 6,700.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta Hotel Cartagena pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonesta Hotel Cartagena?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sonesta Hotel Cartagena?

Check-out is at noon. Late check-out is available for COP 450000.

Does Sonesta Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40 per room applies.

Where is Sonesta Hotel Cartagena located?

Offering direct access to the beach, this La Boquilla hotel is within 1 mi (2 km) of La Boquilla Beach and Las Americas International Convention Center. Marbella Beach and Crespo Linear Park are also within 3 mi (5 km).

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Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1011 reviews
Rating 8 - Good. 306 out of 1011 reviews
Rating 6 - Okay. 176 out of 1011 reviews
Rating 4 - Poor. 71 out of 1011 reviews
Rating 2 - Terrible. 73 out of 1011 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Excelente hotel, customer service, clean areas and room, available all time transportation. Friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Herbert

Everyone there was good and the hosting is top notch.
Stayed 7 nights in Feb 2025

10/10 Excellent

aldo

Awesome stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

The staff is very friendly and helped with evey request.
Stayed 1 night in Jan 2025

8/10 Good

Samuel A

Very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Beautiful hotel by the beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalia

Excellent location. Friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bengt

Excellent hotel
It's an excellent hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Antonella

No restaurants nearby / deemed unsafe to explore outside of property. Too many vendors on beach
Stayed 5 nights in Jan 2025

8/10 Good

JAVIER

Nice hotel but very noisy area (cars honking theirs horns all night long)
Stayed 4 nights in Dec 2024

6/10 Okay

Patrick John

The lobby restaurant and pool areas were clean and well maintained. The room was worn with old furniture and a refrigerator that did not work. The staff was friendly adnd helpful Breakfast buffet was good as were meals at the restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

JULIANA

Everything was good, recommended hotel :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Barbara

Excellent staff very tentative to all our needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

deandra

Love the property. Margarita from experience was great with my excursions.
Stayed 4 nights in Nov 2024

8/10 Good

YANIQUE P

Ok
Stayed 7 nights in Jan 2025

10/10 Excellent

Amparo

Amazing hotel, excellent service
Stayed 2 nights in Sep 2024

8/10 Good

Sergio

Transportation
Stayed 1 night in Jan 2025

8/10 Good

Ulises

Overall good for the buck.
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Sonesta is a favorite of ours. We go quite often due to its beach access, multiple pools and frendly staff. Very comfortable and relaxed atmosphere.
Stayed 2 nights in Oct 2024

8/10 Good

Carl

No wash cloths, but ample drying bath towels. I was a guest for 10 days and requested a wash cloth sized towel several times, only to receive hand size drying towels. Also, upon arrival, I requested my balcony door lock to be repaired, because it would not lock. It was addressed with maintenance, promptly. But when I asked about a wash towel, the young man at the front desk greeted me with the remark "you again". I was very disappointed. I had planned many months for this trip.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Excellent staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

Willber

Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it
Stayed 3 nights in Sep 2024

8/10 Good

Walter

Beach area is not safe
Stayed 1 night in Nov 2024

10/10 Excellent

Sade

I had such a great time at SONESTA! My family also had a great time as well. I will be returning for a third time
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

As a person with a disability in a motorized wheelchair this hotel and staff went above and beyond service
Stayed 7 nights in Sep 2024