Ratings based on 145 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Too many wonderful things to say about Hotel Quadrifolio. My wife and I spent our honeymoon in Cartagena and this hotel was the perfect one for us. All of the reviews are true - the staff goes above and beyond to accommodate your requests and to make your stay the best one you could possibly have. They helped us arrange tours, brought us little gifts to celebrate our special occasion, and made every breakfast, cocktail, and meal exceptional.
We communicated on WhatsApp, even to order room service, and every request was answered promptly and thoroughly. We wouldn’t stay anywhere else when we return to Cartagena.
Thank you to all the staff for your incredible service, and shouts to Señora Carmen, Luis, Alice, John, Fernando, Eduardo and Darío for being exceptional.
Comment from Hotel Management
2 Jan 2025 by Jannia Puerta, Hotel Management
Dear Guest. Thank you so much for your kind and wonderful review! We are truly delighted that you chose Hotel Quadrifolio to celebrate your honeymoon, and we’re thrilled to hear that your experience was so memorable. It’s our greatest pleasure to provide exceptional service, and we’re so happy that we were able to meet your expectations.We’ll be sure to pass on your kind words to the entire team, especially Carmen, Luis, Alice, John, Fernando, Eduardo, and Darío, who will be delighted to know they played a part in making your stay so special.We look forward to welcoming you back in the future and continuing to be part of your most cherished moments. Wishing you all the best in this exciting new chapter together!With warmest regards,
by A verified traveler
Posted 19 Nov 2024
In looking at the reviews prior to booking, I thought there’s no way a hotel could be a 10. Well I was wrong, Hotel Quadrifolio exceeded our expectations. The property was beautiful, we loved that it was a smaller place. The staff was exceptional - Alice, Dario, John, Luis, Fernando and our housekeeper made our stay unforgettable. They provide recommendations to ensure we made every moment a great adventure. The breakfast was phenomenal. And an added surprise some of the staff came to our room to sing happy birthday to my husband. If you are thinking about this hotel, stop and book. You will thoroughly enjoy the stay. We have already told many friends this is the place to be, safe and central to everything. Cannot wait to return!
Comment from Hotel Management
2 Jan 2025 by Jannia Puerta, Hotel Management
Dear Guest. Thank you so much for your Kind and thoughtful review. We are absolutely delighted to hear that Hotel Quadrifolio exceded your expectations! It was truly a pleasure to host you, and we’re thrilled that our team—Alice, Dario, John, Luis, Fernando, and our housekeeper—made your stay so memorable. Your comments about the property, the breakfast, and the special birthday surprise mean the world to us.We sincerely appreciate you recommending our hotel to your friends and for highlighting the central location and the personalized experience we strive to provide. We look forward to welcoming you back soon, and we can’t wait to make your next stay just as unforgettable!Warm regards,
by A verified traveler
Posted 12 Nov 2024
The hotel was charming and the service was excellent. Their dedicated staff looked after all of our needs.
Comment from Hotel Management
24 Dec 2024 by Jannia Puerta, Hotel Management
Dear Guest. Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay and appreciated the service provided by our dedicated staff. We strive to ensure that all of our guests feel well taken care of, and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future!Best Regards.
by A verified traveler
Posted 5 Oct 2024
The hotel is well maintained and has a lot of character. The staff was wonderful and alway attentive to all our needs.
by A verified traveler
Posted 11 Sep 2024 on Hotels
by A verified traveler
Posted 1 Sep 2024
The hotel was amazing? The room was beautiful and had great ac. The service was great, everybody was very helpful and kind
by A verified traveler
Posted 26 Aug 2024 on Hotels
Except place better than described
by A verified traveler from Austin
Posted 21 Jul 2024
Amazing hotel with very friendly, personable staff and service
Comment from Hotel Management
16 Aug 2024 by Jannia Puerta, Hotel Management
Dear Guest: Thank you very much for taking the time to share your experience at Hotel Quadrifolio and we hope you come back soon.
by A verified traveler
Posted 20 May 2024
Buena ubicación, cuartos amplios
Comment from Hotel Management
5 Jul 2024 by Jannia Puerta, Hotel Management
Estimado HuéspedMuchas gracias por sus excelentes comentarios,Para nosotros es importante cada uno de nuestros huéspedes y brindarles un servicio único y excepcional.Esperamos recibirlos de nuevo en nuestro hotel.
by A verified traveler
Posted 23 Apr 2024
I enjoyed the place! John was a very good host and the food was really good!
I recommend!!!!
