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Hotel Caribe by Faranda Grand, a member of Radisson Individuals

5.0 star property
Sun-drenched luxury just steps from Bocagrande Beach

Choose dates to view prices

Photo gallery for Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Exterior
Aerial view
Property amenity
Point of interest
Reception
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
The current price is P9,504
P9,504 total
Aug 4 - Aug 5

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

40-inch flat-screen TV with cable channels, TV, heated floors

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (City or Courtyard View)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 2 Double Beds (City or Courtyard View)

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 1 Bedroom, Non Smoking, Ocean View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, 1 King Bed, Accessible, City View

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City or Garden View)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Non Smoking (City or Garden View)

8.4 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carrera 1a No 2-87, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 11 min walk - 1.0 km
  • Clock Tower - 6 min drive - 3.7 km
  • Cartagena de Indias Convention Center - 7 min drive - 4.1 km
  • San Felipe de Barajas Castle - 8 min drive - 5.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬1 min walk
  • ‪Pool Bar Intercontinental - ‬4 min walk
  • ‪Kiosco El Bony - ‬1 min walk
  • ‪Italian Pizza & Pasta - ‬4 min walk

About this property

Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Luxury family-friendly hotel near Bocagrande Beach
Located close to Centro Comercial Nao and Cartagena de Indias Convention Center, Hotel Caribe by Faranda Grand, a member of Radisson Individuals provides free full breakfast, 2 poolside bars, and a swim-up bar. With a black sand beach, beachfront dining, and a beach bar, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a body scrub, and a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and an art gallery on site.
Other perks include:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a porter/bellhop
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 363 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
More amenities include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets and Select Comfort beds
  • Rainfall showers, free toiletries, and hair dryers
  • 40-inch HDTVs with cable channels
  • Wardrobes/closets, heated floors, and refrigerators

Languages

English, Spanish

Similar properties

Exterior

Hilton Cartagena

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 1,098 reviews
The price is P8,065
P8,065 total
Aug 9 - Aug 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • India Catalina Restaurant
  • Karibukay Sushi Bar
  • Oh Caribe! Restaurant
  • Pedro Heredia Restaurant

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Health club
  • Mini golf
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 1945
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (one way)
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number RNT 4253

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Caribe Cartagena
Caribe Hotel
Hotel Caribe Faranda Cartagena
Hotel Caribe Cartagena
Caribe Hotel Cartagena
Hotel Caribe Faranda
Caribe Faranda Cartagena
Caribe Faranda
Hotel Caribe by Faranda Grand
Hotel Caribe by Faranda Grand a member of Radisson Individuals

Frequently asked questions

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM–8:00 PM.

How much does it cost to stay at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Caribe by Faranda Grand, a member of Radisson Individuals on Aug 4, 2025 start from P 9,503.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Caribe by Faranda Grand, a member of Radisson Individuals pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 30 per pet, per night.

How much is parking at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Hotel Caribe by Faranda Grand, a member of Radisson Individuals located?

Offering direct access to the beach, this Bocagrande hotel is within a 5-minute walk of Bocagrande Beach and Centro Comercial Nao. Clock Tower and Cartagena de Indias Convention Center are also within 3 mi (5 km).

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Hotel Caribe by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
We loved our time there. The food and service were fantastic.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Great place, amazing pool! Best location
Stayed 5 nights in Jun 2025

10/10 Excellent

ANDRES FELIPE

Liked: Cleanliness, amenities, property conditions & facilities
Well, staff was amazing. Place is the best. Thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with fantastic amenices and the best staff ever.
Stayed 3 nights in May 2025

6/10 Okay

Olawoyin

Liked: Cleanliness, amenities
Wouldn’t really call this hotel 5 star. The rooms could do with a refurb
Stayed 9 nights in Jun 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an oasis, food is amazing, serving is beyond expectations, it’s beautiful and the ocean view is so beautiful.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Not a traditio
Stayed 3 nights in Jul 2025

8/10 Good

Juan sebastian

Liked: Cleanliness, amenities
Excelente
Stayed 4 nights in May 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, awesome gym and amenities. The breakfast was amazing.
Stayed 5 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, I would come back 100%
Stayed 3 nights in May 2025

10/10 Excellent

Dinorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the natural beauty of the place. It’s very well kept and the wild life is definitely a plus. The food is always good and the servers go beyond their duty to please their guests. Rooms are immaculate. We have stayed here few times over the years and the hotel has made many improvements that make it even lovelier. Will definitely come back!
Stayed 4 nights in May 2025

6/10 Okay

Ximena C

Disliked: Staff & service, amenities, property conditions & facilities
They make me wait for a long time my roomwas not ready
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was a luxurious property filled with many amenities and views including a wildlife reserve where you’re greeted by many friendly animals. The staff also were extremely knowledgeable and friendly and made my friends and I feel like part of their family. Would highly recommend for solo or family stays.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
I've been coming here for over 20 years. Many good new changes! New pools, Jacuzzis, new bars. The breakfast buffet is the best by far! My only complaint is that there were no hooks or towel rods anywhere. But i love this place. Will keep coming back.
Stayed 3 nights in May 2025

4/10 Poor

Juan

Over priced. Check in is painfully slow if you are a foreigner. Really misrepresenting amenities and hotel rooms. Was told they had connecting rooms at reservation confirmation on my 2 double rooms only to find out only single bed rooms connect, not ideal for large families. Common areas not kept up. Drink spilled in font of room not cleaned for 2 days. They claim “airport transportation” but what they mean is that they will hail a cab for you. Needed 3 tiny local cabs to get to airport.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice buffet breakfast.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families with kids
Stayed 5 nights in Mar 2025

6/10 Okay

Maria Magana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are very out dated they need an upgrade for the amount they charge per stay. I loved the animals you get to see and the staff was very nice. The rooms are very clean and stocked with everything you need. The restaurants inside the hotel are soo good. Their sushi and pizza the best thing in Boca grande. This hotel i believe is mainly for family and kids. The peacocks are beautiful but they don’t let you sleep hahah they are up really early about 4 am. If you don’t mind that then you’re good. I would def return once the rooms are upgraded.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the customer service but food a little too expensive
Stayed 4 nights in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Hotel is immaculate. However, hotel needs some modern amenities and better pool service to stay a 4 star hotel. I was not impressed with the pool and bar staff. The adults only pool was overrun with kids and babies. The staff just hangs out and does not go around taking a drink orders. When you go yo the pool bar, it takes them 10 minures to get you a coke with no customers there. It seems they get annoyed. Checkout was slow too. They radio housekeeping to make sure you didnt take out something from the mini bar. Really?. This hotel is 3.5 stars or 4....
Stayed 1 night in Jun 2025

8/10 Good

Jovica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good 4 star hotel
Stayed 8 nights in Jan 2025

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good stay here.
Stayed 8 nights in Jan 2025

10/10 Excellent

Manana

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very comfortable beds and mattress. Breakfast was great. Thank you.
Stayed 4 nights in Mar 2025