Ratings based on 38 Verified Reviews

4.2 out of 5
67% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Apr 2023
excelente ubicación
4 out of 5
by A verified traveler

Pleasant stay.

Posted 29 Aug 2017 on Hotels
It was a nice hotel, small but clean but it has an amazing view to some of the main attractions in Cartagena. The breakfast was delicious.
Comment from Hotel Management
2 Sep 2017
muchas gracias por hospedarse con nosotros fue un placer atenderlos
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Glad we stayed here! Beutoful, ideally located

Posted 4 May 2017
Great staff, made our stay a lot better. Next to a lovely park, you can have breakfast right in the park. Building is old - as every building in the area, but well maintained.
4 out of 5
by Andres

Great location!

Posted 22 Mar 2017 on Hotels
Great location with plenty of good restaurants and bars in the same place. Walking distance to everything. The staff was attentive and helped out when needed.
4 out of 5
by A verified traveler

Great location

Posted 19 Feb 2017
Pros: Location
... having said that, the hotel is right on an active plaza - so bring earplugs. (That's true of everything in this area!)
5 out of 5
by A verified traveler

Posted 12 Feb 2017 on Hotels
Really great, personable staff. Great location. Tasty included breakfast.
3 out of 5
by Gineau

Posted 7 Feb 2017 on Hotels
Very good location. Beds are not comfortable and there was not hot water on pie room . Breakfast was very good. Staff is friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Superb location

Posted 5 Feb 2017
Pros: Beautiful square, spacious room
Cons: Noisy neigbhours could be shut down
Location: Get up at sun rise and walk around while its quiet and cool, Sunday is particularly good. Avoid the hideous Playa Blanca and the "Islas"
Breathtakingly beautiful location on a lovely square (and I had a room with views over it) in the heart of Cartagena. Only downside was 2 noisy neigbours (bars which insisted on playing loud music from mid day to after midnight), so while this was a lovely place to wake up and be in the morning, it was not somewhere for an afternoon nap or an early night.
1 out of 5
by Eric

Rude people, convenient location

Posted 16 Jan 2017 on Hotels
The people at Hotel Boutique Diego de Alcala are absolutely as rude and unpleasant as it gets. We had a late addition to the trip and even though there was plenty of space in the room, they treated us like we were criminals and charged us an extra $200 for that person. The hotel itself is OK- the room was clean and spacious, but there are is no pool and the people are rude. I think you can find better options in Cartagena. Being in the walled city is nice, but there are definitely better options with more amenities and less rudeness.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Excellent location in walled historic district.

Posted 17 Dec 2016 on Orbitz
Perfect location to explore the colonial historic district. The hotel's Cafe de Artistas offers good food and drinks. The staff is very friendly and they are always making sure your stay is going well. The rooms are clean and comfortable. I visited Cartagena with my family and I'll stay here again.