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Hotel Balcones de Venecia

2.5 star property
Colonial Cartagena hotel in Cartagena Walled City with a 24-hour front desk

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August 2024

Photo gallery for Hotel Balcones de Venecia

Terrace/patio
Front of property
In-room safe, free WiFi, bed sheets
Meeting facility
Lobby lounge
Reviews
6.8

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
Calle Tripita y Media N° 31-52, Getsemani, Cartagena, Bolivar, 130001
  • Popular LocationCartagena de Indias Convention Center6 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationWalls of Cartagena10 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)13 min drive
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Room options

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Fan
Private bathroom
Cable channels
In-room safe
Located on the top floor
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

Highlights

Private bathroom
In-room safe
Located on the top floor
Daily housekeeping
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room Standard

In-room safe, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

In-room safe, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Room Superior With Street View

In-room safe, free WiFi, bed sheets

Double Room Superior With Street View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

In-room safe, free WiFi, bed sheets

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

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About the neighborhood

Cartagena

Hotel Balcones de Venecia is located in Cartagena Walled City, a neighborhood in Cartagena, and is near a metro station and near the beach. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Cartagena de Indias Convention Center - 6 min walk
  • Clock Tower - 7 min walk
  • Walls of Cartagena - 10 min walk
  • Bolivar Square - 11 min walk
  • San Felipe de Barajas Castle - 13 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Colombitalia - ‬1 min walk
  • ‪Beer Lovers Tap Room - ‬1 min walk
  • ‪Libertario Coffee Co. & Roasters - ‬2 min walk
  • ‪El Cabildo Gastromar - ‬1 min walk
  • ‪Vive Restaurante Bar - ‬1 min walk

About this property

Hotel Balcones de Venecia

Hotel located in Cartagena Walled City
Clock Tower and Cartagena de Indias Convention Center are located near Hotel Balcones de Venecia, which provides a hair salon, a library, and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Balcones de Venecia include comforts such as free WiFi and safes.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Balcones Venecia Cartagena
Hotel Balcones Venecia
Balcones Venecia Cartagena
Balcones Venecia
Balcones De Venecia Cartagena
Hotel Balcones de Venecia Hotel
Hotel Balcones de Venecia Cartagena
Hotel Balcones de Venecia Hotel Cartagena

Frequently asked questions

Is Hotel Balcones de Venecia pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Balcones de Venecia?

Hotel Balcones de Venecia doesn't offer parking.

What time is check-in at Hotel Balcones de Venecia?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Balcones de Venecia?

Check-out is at 12:30 PM.

Where is Hotel Balcones de Venecia located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Centenary Park and Clock Tower. Cartagena de Indias Convention Center and Walls of Cartagena are also within 15 minutes.

Hotel Balcones de Venecia Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 7 out of 51 reviews" "
Rating 2 - Terrible. 5 out of 51 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
This place exceeded our expectations. Conveniently located with restaurants, cafes, shops and attractions just metres away. A beautiful old building with a friendly feel, we enjoyed the balcony overlooking the main street where everything happens. Special mention goes to staff at reception and ladies preparing fresh breakfast. Highly recommended.
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Accomadated me for a day just fine. Thank you.
Stayed 1 night in Dec 2018

6/10 Okay

JeanoN

The staff was great and the hotel is close to everything
Stayed 6 nights in Jul 2018

8/10 Good

Kate, Los Angeles

Liked: Property conditions & facilities
Disliked: Staff & service
Pros: Excellent location and great price. Cute decor. Cons: No hot water — though the lukewarm water was sufficient in the hot weather. The room did include AC, but they don’t give you the remote to control it. Also, I stayed for 3 nights, and my room was never cleaned and I was never given any new towels. Also, the windows in my room did not fully close, allowing mosquitos to get in and I got a ton of mosquito bites.
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and dangerous!
Nasty horrible place and dangerous. Is horrible in all sence, the place is absolutly nothing like the pictures and bugs are everywhere. Worms and cockroaches. A lot!
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
Odd vibes.
This place was fine. Nothing overly exciting or pleasant but nothing terribly wrong either. It had a weird vibe though and the lobby was very uncomfortable to be in.
Stayed 1 night in Mar 2018

6/10 Okay

Ralph, LA

Liked: Staff & service
In a jam it will do
The room was small. The staff was good except for the fact they have a company charge which I don't think is on the books.
Stayed 1 night in Mar 2018

8/10 Good

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character, well-located, nice roof-top terrace bar. Could do with better light and noise-proofing as the rooms overlook a very noisy square with nocturnal goings on until very late.
Stayed 1 night in Nov 2017

8/10 Good

Oshia

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice rooms
Nice place, good location close to center, nice staff, trying to help as much as they can. No hot water at bathrooms. There are too many staff members that are involved in everything you need, we got a very weird feeling after paying for 3 nights and the day after we got a receipt for 2 nights and different amount...
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean room in great location!
Good clean room. Friendly staff. Upgraded to a bigger room after my first night but no complaints obviously! Staff are very lovely and approachable and happy to book tours etc or give you local info. Only thing they could improve on is daily housekeeping wasn't always the case (they aim to be environmentally friendly with towel/sheet changes). They provide a laundry service for a small fee. Breakfast was simple but included which was nice. If you want a clean room in a good location this is the place for you! I decided to stay a couple extra nights here which was great!

6/10 Okay

mayra

Liked: Cleanliness, room comfort
When I got there, they didn't have my reservation. I waited and after like 40 mins i was finally able to get a room. The next morning I requested another room because some birds didn't let me sleep. They were willing to move me to another one but that one was close to the kitchen. The hairdryer didn't work and they didn't have another one for me to use. overall it was an ok experience. The hotel is close to a few fun places to hangout and walking distance to the centro.

4/10 Poor

richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average
Room nothing like the pictures.

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place with a good location
This is a small hotel. We found our room charming and the balcony was nice to watch people in the streets. The location was within walking distance of the main walled city and only a few blocks away from the local area square that had nightly activities. There are a lot of good affordable restaurants nearby.

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great budget hotel near the old city
This is a wonderful, cozy budget hotel within 10 minutes walk to the old city. It has a few rooms and feels more like a bed and breakfast than a hotel. In its category, I will rate it 5 stars for cleanliness, safety, comfort and friendliness of the staff.

4/10 Poor

George, Denver

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is for locals. BocaGrande might be bet

6/10 Okay

Awilda, Florida/Puerto Rico/ Miami

Disliked: Cleanliness, property conditions & facilities, room comfort
They could do better
Don't become to friendly with the staff, I did and paid the consequences they will wait until we leave the hotel and they will turn off the AC and Cartagena is too hot so when we come back the room is hotter than outside, the water pressure is horrible, the breakfast is ok and going back to be friendly one morning I was the first in the kitchen and Mary ignored me and gave breakfast to the other guest , the wifi half of the time doesn't work and more little things that at least if I ever go back I would not stay there. This is not that I'm mad is just they should paid attention to this details to make the place better. The good thing is right in the center and you could walk every where you are close to everything. It was our first time there and we love Cartagena but the owner should paid attention to the cleaning of the room.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
An oddball hotel
This is an odd hotel. The location is excellent for access to the historical centre and local restaurants. The rooms back directly onto reception and the breakfast room so you are always woken by the morning breakfast preparations. The bathrooms also back onto the breakfast area but with only a wall and no ceiling separating them! As you might expect parties on both sides of the wall can hear each other whether they want to or not. The hotel reception is very disorganised. Nobody speaks a word of English and we spent nearly one hour using Google translate to decipher a simple credit card rejection without success. Breakfast is fresh fruit, omlete, toast, coffee and juice, the same every day. The room is clean and comfy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good
Staff nice, breakfasts ok Enough with questions. Other things to do

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Good for a budget option
The hotel is in a good location for tourist just a short Wally front the Wallis city an in a neighborhood with lively locals. The hotel was good for The price but not spotlessly clean and The tv reception in the room was poor. The bed was quite firm but i found It comfy. Also Fyi The owners were nice but do not speak any english so brush up on your spanish if you stay

6/10 Okay

ELIAS, DC

Liked: Cleanliness
Disliked: Room comfort
oakay

4/10 Poor

LCM, St Petersburg, FL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient - Central Location
I needed a place to stay for the night since I missed my flight..!!

6/10 Okay

Jesus

Liked: Staff & service
Agradable estancia
En general bien, lugar pequeño, céntrico, cerca a lugares turísticos y restaurantes, personal muy amable
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Das Hotel liegt in einer Strasse in Getsemani und alles ist gut zu erreichen. Trotzdem ruhig. Das Zimmer war vielleicht sauberer als es aussah oder mir vorkam. Mein Fenster ging zum Fruehstucksraum, daher habe ich die Vorhaenge die ganze Zeit geschlossen gehabt. Zum schlafen okay...Badezimmer oben offen und auch zu dem Raum; ist nicht sehr angenehm. Fuer ein Zimmer mit drei Betten ist das Badezimmer sehr klein. Auch so gerade ausreichend. Nicht sehr flexibel bei Aenderungen der Buchung; aber ich konnte meine Koffer bis abends im Hotel lassen. Touren und Services (Massage, Manikuere etc.) werden angeboten. Tresor und Kuehlschrank im Zimmer, Terrasse und das Fruehstueck wurde frisch zubereitet.
Stayed 3 nights in Mar 2019