Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
I didn’t like that they charge everytime somebody comes to the room
Comment from Hotel Management
19 Jan 2025 by Sincerely,, Hotel Management
Dear Mr. Timothy.Thank you very much for your valuable comments and rating, they are very important to us.I would like to inform you that due to general policies a charge must be made, because I do not register a single person to stay their entire stay, if every day a new person registers.Thank you for choosing us.
by A verified traveler
Posted 18 Jan 2025
View was nice , staff is great, location is good. Not worth the price when you arrive hot , sweaty and the fridge is busted. We had to wait until maintenance arrived to change it out. Which took time out if our day for sight seeing. Once maintenance left we were ready to walk around town. We put our passports , cash, chargers in safe box but it did not work. Had to call and wait for maintenance again. Plus safe box size does not fit an average size Mac computer. Finally we just walked out and got a refund. Would not recommend this place. To many items broken for the price. Staff was always very helpful
Comment from Hotel Management
19 Jan 2025 by Sincerely,, Hotel Management
Dear Ms/Mr. JC.Thank you very much for your valuable comments and rating, they are very important to us.We are very sorry for what happened, these are things that occur unexpectedly but we try to solve it as soon as possible.Thank you for choosing us.
by A verified traveler from Penitas
Posted 17 Jan 2025
Comment from Hotel Management
17 Jan 2025 by Cordialmente,, Hotel Management
Respetado Sr. Jose, cordial saludo.Recibimos con mucho agrado sus comentarios y su calificación, son de mucha importancia para nosotros y nos ayudan a mejorar.Muchas gracias por elegirnos,Esperamos poder atenderlo en una próxima oportunidad.
by A verified traveler
Posted 15 Jan 2025
Overall we had a great stay. Walkable area. Close to the beach and restaurants.
Comment from Hotel Management
17 Jan 2025 by Cordialmente,, Hotel Management
Apreciado Sr. José, cordial saludo.Es de mucho agrado para nosotros saber que su estadía lleno sus expectativas.Muchas gracias por elegirnos, esperamos poder atenderlo en una próxima oportunidad.
by A verified traveler from Astoria
Posted 13 Jan 2025
Not bad breakfast can be better
Comment from Hotel Management
17 Jan 2025 by Sincerely,, Hotel Management
Dear Mr. Jummy.Thank you very much for your valuable comments and rating, they are very important to us.We are working to improve our breakfast service.Thank you for choosing us.
by A verified traveler from Astoria
Posted 13 Jan 2025
Not bad breakfast can be better
Comment from Hotel Management
17 Jan 2025 by Sincerely,, Hotel Management
Dear Mr. Jummy.Thank you very much for your valuable comments and rating, they are very important to us.We are working to improve our breakfast service.Thank you for choosing us.
by A verified traveler from Tuscaloosa
Posted 10 Jan 2025
I liked the staff the most, I found them to be very helpful and accommodating. If there was anything I wish they change would be a larger swimming pool but I definitely would recommend staying there to any visitor
Comment from Hotel Management
10 Jan 2025 by Sincerely,, Hotel Management
Dear Mr. Michael.Thank you very much for your valuable comments and rating, they are very important to us.Thank you for choosing us.
by A verified traveler
Posted 8 Jan 2025
musty smell
Comment from Hotel Management
10 Jan 2025 by Cordialmente,, Hotel Management
Respetado Sra/Sr. Jaidy, cordial saludo.Muchas gracias por sus valiosos comentarios.Lamentablemente por nuestro clima húmedo, siempre tenemos la sensación de humedad, trabajamos aspirando los pisos con productos especiales para mejorar esto.Muchas gracias por elegirnos.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Cordialmente,, Hotel Management
Apreciada Sra. Patricia, cordial saludo.Recibimos con mucho agrado sus comentarios y su excelente calificación, son de mucha importancia para nosotros y nos motivan a seguir mejorandoMuchas gracias por elegirnos.Esperamos tener la oportunidad de atenderlo nuevamente.
by A verified traveler
Posted 31 Dec 2024
Good value for money. Mostly local area. Beach is right there but it’s not great. But hotel was good.
Comment from Hotel Management
1 Jan 2025 by Sincerely, Hotel Management
Dear Ms/Mr. Lawrence.Thank you very much for your valuable comments and your rating, they are very important to us.We hope to be able to assist you in the next opportunity.Thank you for choosing us.
