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Casa Santa Ana Hotel Boutique - Spa

4.0 star property
Victorian hotel with a full-service spa and free breakfast

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Photo gallery for Casa Santa Ana Hotel Boutique - Spa

Outdoor pool, sun loungers
Exterior
Exterior detail
Dining
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury House

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury House

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 380 sq m
  • Sleeps 14
  • 5 Queen Beds and 4 Twin Beds
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About the neighborhood

Map
Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Walls of Cartagena - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 9 min walk - 0.8 km
  • Clock Tower - 9 min walk - 0.8 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬2 min walk
  • ‪Celele - ‬3 min walk
  • ‪Doña Lola - ‬2 min walk
  • ‪Restaurante Sambal, Bistro Caribeño - ‬3 min walk
  • ‪Demente - ‬1 min walk

About this property

Casa Santa Ana Hotel Boutique - Spa

Upscale boutique hotel near Cartagena de Indias Convention Center
Near Clock Tower, Casa Santa Ana Hotel Boutique - Spa provides free full breakfast, an airport shuttle, and a rooftop terrace. Indulge in a body treatment, a massage, and a body scrub at Romance-Spa, the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and a hair salon.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Limo/town car service, free bicycle rentals, and a 24-hour front desk
  • Smoke-free premises, tour/ticket assistance, and a computer station
  • Luggage storage, free newspapers, and a front-desk safe
Room features
All guestrooms are individually furnished, and boast comforts such as pillow menus and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and sofa beds
  • Bathrooms with rainfall showers and hair dryers
  • 42-inch TVs with cable channels
  • Refrigerators, free infant beds, and ceiling fans

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • iPod dock

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 120000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)
  • Rollaway bed fee: COP 120000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Santa Ana Boutique Spa
Casa Santa Ana Boutique Spa Cartagena
Casa Santa Ana Hotel Boutique Spa
Casa Santa Ana Hotel Boutique Spa Cartagena
Casa Santa Ana Hotel Spa
Casa Santa Ana Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel
Casa Santa Ana Hotel Boutique - Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena

Frequently asked questions

Does Casa Santa Ana Hotel Boutique - Spa have a pool?

Yes, this property has an outdoor pool.

Is Casa Santa Ana Hotel Boutique - Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Santa Ana Hotel Boutique - Spa?

Casa Santa Ana Hotel Boutique - Spa doesn't offer parking.

What time is check-in at Casa Santa Ana Hotel Boutique - Spa?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa Santa Ana Hotel Boutique - Spa?

Check-out is at noon.

Does Casa Santa Ana Hotel Boutique - Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is Casa Santa Ana Hotel Boutique - Spa located?

Located in Cartagena Walled City, this spa hotel is within a 15-minute walk of Ciudad Movil Cultural Center, Cartagena de Indias Convention Center, and Clock Tower. Plaza de la Trinidad and Santisima Trinidad Church are just steps away.

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Casa Santa Ana Hotel Boutique - Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 108 reviews
Rating 8 - Good. 28 out of 108 reviews
Rating 6 - Okay. 4 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Casa ana

Amazing Fabulous friendly staff made us feel ver comfortable
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opcão custo benefício

Bom serviço e tudo arrumado Muito boa localização e sossego em Getsêmani
Stayed 5 nights in Feb 2020

10/10 Excellent

Anita, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place in the charming Getsemani area

Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Great staff that was very kind and helpful. Very clean
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it!
Stayed 2 nights in Jan 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Ismael, Montréal, Qc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel à l'abris du bruit de Cartagena. Excellent déjeuner.
Stayed 2 nights in Jan 2020

10/10 Excellent

Lance S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

8/10 Good

Remie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Girlstrip, Washington D.C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to.
Stayed 6 nights in Nov 2019

10/10 Excellent

Irodriguez, Los Angeles, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Excellent breakfast. Nice rooftop pool.
Stayed 3 nights in Aug 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortable en zona interesante

El hotel es fantástico, al igual que la atención. El spa muy deteriorado; por eso no le doy máxima puntuación. la zona es muy buena, excepto por un par de calles.... recomiendo el restaurante Cháchara, muy cerca del hotel. Sencillo pero con un ambiente fantástico!! y música en vivo.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city!
Stayed 3 nights in Aug 2019

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff was awesome along with morning breakfast!
Stayed 2 nights in Jul 2019

10/10 Excellent

Vigdis Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old
Stayed 4 nights in Jun 2019

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é pequeno mas muito aconchegante, fomos recebidos com uma limonada de coco deliciosa (que veio a calhar pois o calor é super abafado por lá), o staff extremamente cordial e prestativo. Recomendo muito.
Stayed 2 nights in Jun 2019