Ratings based on 146 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I like the 11 am check out
Comment from Hotel Management
19 Nov 2024 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler from College park
Posted 28 Oct 2024
I booked this Hotel this weekend, not knowing they decide to put me on the do not book list to me because I did a review on them and I got put on the list . Contact the manager no call back left a voicemail no response I arrived at the hotel yesterday didn’t know anything. They never contacted me back from my previous situation when the hotel staff kept on walking in and out my room and no one got back with me. The reason why they was doing that I was still there. It wasn’t checkout time. They just kept on letting their self in while I was laying in the bed. This is only because I did a review so I’m not sure why I got put on a list because every time I went there I paid several things wrong with the property and in the hotel, but I still went there. I went there up to a year and this is what happened. This is the first time I ever complain about it. So if you do a review on them and it’s a negative one and it gets charged you’re getting put on the list. I just found this out.
Comment from Hotel Management
28 Oct 2024 by Front Desk, Hotel Management
I apologize for the inconvenience and the misleading information, but we do not do service this way or handle business this way. If you are on a do not rent list, it is for other serious reasons.Thank you for your feedback.
by A verified traveler
Posted 27 Oct 2024
Great price, good cleanliness, good food and excellent customer service
Comment from Hotel Management
27 Oct 2024 by Josh FD, Hotel Management
Latecia,I am pleased to hear that your recent stay was an excellent one! I have shared your comments with our staff, and your compliments are greatly appreciated! Your feedback helps to serve as encouragement, and to help us provide better accommodation to all our guests. On behalf of everyone here I want to thank you for choosing to stay with us, and we hope to see you again soon!Thank you,Comfort Inn and Suites
by A verified traveler from Galien
Posted 21 Oct 2024
Friendly staff and very clean throughout.
Comment from Hotel Management
22 Oct 2024 by Front Desk , Hotel Management
Thank you for the 5 out of 5 review. We are happy to hear that you enjoyed your stay and found our staff to be friendly. We hope you will stay with us again soon.Kind regards,Mary Moore
by A verified traveler
Posted 13 Oct 2024
Staff was friendly hotel was clean
Comment from Hotel Management
13 Oct 2024 by Josh FD, Hotel Management
Oliver, First allow us to thank you for choosing Comfort Inn and Suites for your recent stay! Your score of 4 out of 5 is most greatly appreciated, and your kind words about the friendliness of our staff, and the fact that you enjoyed how clean our hotel is serves as invaluable encouragement. We do strive continuously to offer each and every guest an exceptional stay, and it is always so rewarding to recieve such positive feedback! Be assure we will share this with the rest of our staff. Have wonderful week, and we hope to see you again soon!JoshComfort Inn and Suites
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Josh FD, Hotel Management
Eugenia,First, let us thank you for choosing to allow us to accommodate you during your recent stay! It is always an honor. We also want you to know how much we appreciate your positive score of 4/5! We continually strive to offer our guests an experience that exceeds their expectations, and this is definitley an encouragement to us. We will be sure to share this with our staff. We hope to have the opportunity to host you again in the future and to offer you an experience that warrants a 5/5 score!Thank you!Comfort Inn and Suites
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Josh FD, Hotel Management
Jennifer,Thank you for staying with us here at Comfort Inn and Suites, and for the fair score. We will use your valuable feedback to improve on our processes constantly, and we hope to have a chance to accommodate you again in the future so that we can exceed your expectations.Thank you!Comfort Inn and Suites
by A verified traveler
Posted 21 Sep 2024
Had a nice quite stay. Staff was very helpful
Comment from Hotel Management
22 Sep 2024 by Mary, Hotel Management
Thank you Michael for the great review! We are so happy that you enjoyed your stay and found our staff to be helpful. It was our pleasure to host you. We hope that you will stay with us again soon. Kind regards,Mary
by A verified traveler
Posted 3 Sep 2024
I always choose this hotel when I visit the area. Price is reasonable, clean, staff very friendly, and it is close to shopping/eatery.
Comment from Hotel Management
3 Sep 2024 by Front Desk, Hotel Management
Thank you for your feedback. We are so glad you enjoyed your stay with us!Thank you
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Josh FD, Hotel Management
Bradley,We are delighted to hear that you enjoyed your recent stay with us! Thank you for the awesome 5 out of 5 score! We hope you will choose to stay with us again next time you're in town, and we hope you have a wonderful holiday weekend.Comfort Inn and Suites
