Ratings based on 62 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 31 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Sanlu Hotel, Hotel Management
Grazie Patty :)
5 out of 5
by A verified traveler

Posted 7 Oct 2019
Excelente service. Breakfast was good. Clean room.
4 out of 5
by A verified traveler from Birmingham, England.

Posted 21 Sep 2019
Staff are excellent. Late breakfast until 12pm. Rooms are clean and well equipped, with a very good bathroom. Free car park under hotel. Only things I could moan about, was the temperature of the room. The climate control would only let me select 19c as it’s lowest temperature, but I don’t think the aircon ever got it that cool, so the room was warm over night. Breakfast wise, the hot choices of bacon and egg, were seldom available, and aren’t kept hot enough. That aside, I would still stay there again, if in the area.
5 out of 5
by A verified traveler

Posted 18 Sep 2018
We had an awesome time at the hotel. The staff, Eleonora and Sandra were specially receptive and we felt home. Eleonora could help us with recommendations that helped a lot. And the breakfast was outstanding! I can't wait to come back. Perfect experience to enjoy the italian paradise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Conn USA

Cleanest hotel

Posted 17 Jun 2018
Hotel is modern and one of the cleanest hotel. Only one negative would be better pillows. Breakfast was great Italian style with eggs
4 out of 5
by shlomo

This traveler left a rating score only Posted 2 Nov 2013 on Hotels
4 out of 5
by A verified traveler from Los Angeles

Need a GPS to get there

Posted 26 Oct 2011 on Hotels
Pleasant hotel in the middle of nowhere. You need a GPS or good map to access it. Everything is brand new and staff is professional. Comfortable room and huge bathroom. Good wifi directly in the room. Breakfast was good (fresh local products are showcased)
4 out of 5
by A verified traveler from Buckinghamshire, UK

Modern Bed and Breakfast hotel

Posted 16 Apr 2009 on Hotels
The Sanlu Hotel in Serrano is superior in my experience to budget hotels in the UK - Premier etc - and France. Staff were courteous and helpful. Breakfast is available all morning and was a more than adequate buffet.
4 out of 5
by A verified traveler

Posted 12 Aug 2024
Good and decent hotel. Would recommend as long as AC system has been repaired and with caveat that there are better located hotels (such as nearby Otranto).
4 out of 5
by A verified traveler

Posted 28 May 2024
I would recommand
Comment from Hotel Management
11 Jun 2024 by Sanlu Hotel, Hotel Management
Thanks Mr. Walid! You was a super guest! See you soon!