Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carol Stream
Posted 7 Jan 2025
The front desk staff are extreamly professional.
Comment from Hotel Management
7 Jan 2025 by Hampton Team. , Hotel Management
Hello Mary ! Thank you for choosing to stay with us here at the Hampton inn carol stream. It was a pleasure having you and we look forward to seeing you again soon.
by A verified traveler
Posted 5 Jan 2025
Was a very positive stay
Comment from Hotel Management
6 Jan 2025 by Hampton Team., Hotel Management
Hello Carl ! Thank you for choosing to stay with us here at the Hampton inn carol stream. It was a pleasure having you and we look forward to seeing you again soon.
by A verified traveler
Posted 3 Jan 2025
My room had a broken toilet when I arrived, but they quickly changed my room. Taken care of quickly. Great breakfast buffet and safe location.
Comment from Hotel Management
5 Jan 2025 by Hampton Team., Hotel Management
Hello April ! Thank you for choosing Hampton inn at Carol stream for your recent stay and for sharing your wonderful 5*review. Your satisfaction is our priority, we do apology for the inconvenient about the toilet seat encounter issue .we look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 1 Jan 2025
A solid, clean place with excellent and friendly staff
by A verified traveler
Posted 29 Dec 2024
Great customer service. Thanks
Comment from Hotel Management
29 Dec 2024 by Hampton Team., Hotel Management
Hello Catherine ! Thank you for choosing Hampton inn at Carol stream for your recent stay and for sharing your wonderful 5*review. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Hampton Team. , Hotel Management
Hello Amy ! Thank you for choosing Hampton inn at Carol stream for your recent stay and for sharing your wonderful 5*review. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 28 Dec 2024
This Hampton is very close to family we are visiting. It was clean, staff were all very friendly and helpful, coffee was fresh and ready early, and breakfast had fine choices. The room was comfortable and had plenty of convenient electrical outlets. The bedding as just ok. The room appeared to be missing the couch and no replacement chair was provided. We would stay again.
Comment from Hotel Management
29 Dec 2024 by Hampton Team., Hotel Management
Hello LInda ! Thank you for taking the time to review your recent stay with us. I am sorry that we did not meet all of your expectations during your stay with us. Your comments will help us so we can continually improve on our guest experience. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Hampton Team., Hotel Management
Hello Elizabeth ! ,I would like to express our sincere gratitude for taking the time to share your positive experience during your recent stay with us. Your feedback is invaluable to us and serves as a testament to our commitment to providing exceptional hospitality to all our guests. And we look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Hampton Team., Hotel Management
Hello Nathan ! Thank you for choosing Hampton inn at Carol stream for your recent stay and for sharing your wonderful 5*review. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Hampton Team., Hotel Management
Hello Jamie ! Thank you for choosing to stay with us here at the Hampton inn carol stream. It was a pleasure having you and we look forward to seeing you again soon.