Ratings based on 25 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024 on Hotels
Spectacular
Comment from Hotel Management
24 May 2024 by Guest Relations, Hotel Management
Dear, thank you very much for rating us! We appreciate your time and kindness. Hope to see you again soon.
by A verified traveler
Posted 8 Oct 2023
This is an amazing hotel. Located inside a top winery, it has only 5 guest rooms which are quite large and beautifully furnished.
The place is about 15 Km from the city of Carmelo so it is quiet and excellent to relax.
The winery produces some outstanding wines and carry their own brand of Cognac, dulce de leche, cheeses and other goods. All are delicious and of top quality.
The restaurant is very good. A special mention is deserved for the tasting menu with wine pairing. Not quite a Michelin star restaurant but it has the potential. The chef on that particular evening was outstanding.
The staff is very helpful and friendly, and they took care of all our needs.
With only a couple of details they could have a 10 rating. They are really minor but for this review they get a 9.6
I would definitely stay there again.
Comment from Hotel Management
4 Nov 2023 by Narbona's Team, Hotel Management
Dear Alejandro,So glad we've received such a wonderfull and complete comment, thank you so much for your time.We'll take notes of everything you detailed, we're happy you've enjoyed the Narbona Experience...You're always welcome back, surely we can surprise you! We're always working on improvement.Best regards,Narbona's Team
by A verified traveler
Posted 10 Mar 2023 on Hotels
Comment from Hotel Management
11 Mar 2023 by Staff Recepción, Hotel Management
Estimada Alice,Qué agrado saber que su experiencia con Narbona fue tan grata para ud, somos muy dedicados en lo que hacemos y nos alegra que se pueda apreciar y disfrutar como lo hacemos nosotros también.Siempre bienvenida,El Equipo Narbona
by A verified traveler
Posted 6 Feb 2022
Lack of night security was troubling. Unstable staircase to room. Had to ask for the pool to be cleaned and pumps switched on. Zero response to written 15 complaints about the room which had a broken showerhead.
Comment from Hotel Management
7 Feb 2022 by Responsable Narbona Wine Lodge, Hotel Management
Dear Miss Stack,
Thank you for sending us your survey.
We are sorry that we did not live up to your expectations.
We are frustrated that the communication with the staff has been aggressive during the stay.
Kind regards
by A verified traveler
Wonderful stay on a beautiful winery
Posted 28 Feb 2020 on HotelsThis was an outstanding stay for two nights. The hotel is within the winery and attention to detail within the hotel is fantastic. The service is really excellent, the accommodation is very spacious and very comfortable and the situation is superb. The views of the winery from the room (Rosé) were superb, with a wonderful sunset. There are only a few rooms, so no sense of being crowded. A very relaxing couple of days.
We will go back.
by A verified traveler from AUSTIN
Posted 27 Feb 2020
Beautiful place! Reception staff very sweet!
Food was subpar for lunch, they were out of bread basket. No one came to greet us when we got to the restaurant at dinnertime so we sat ourselves and then ended leaving because none of the waiters came to our table.
by A verified traveler
Posted 6 Dec 2019
This is a Tourist Trap and not worthy of the Relais and Chateau Brand. Restaurant only sold own wine which was over priced, bed linen and towels low quality, charges for extras such as wine tasting very high. Bikes available are in poor condition. Most guests only appear to stay for one night and that’s about all would encourage.
by A verified traveler
Most amazing stay
Posted 22 Sep 2019 on HotelsIt is the most gorgeous property! Our room was huge and we had a fireplace that they refilled daily. We asked for a demo of how to make empanadas and the chef excitedly complied. They encourage you to treat the property as your own and nothing is off limits.
Felt like home!
Comment from Hotel Management
20 Feb 2020 by Yanina Diaz, Hotel Management
Dear Blair, We are glad you enjoyed your stay with us! Thank you so much for these lovely words.
We hope to receive you again in the near future!
by A verified traveler
Posted 19 Sep 2019 on Hotels
Comment from Hotel Management
19 Oct 2019 by Yanina, Hotel Management
Hello Alex! thank you so much for evaluating us. It was an honour to receive you at Narbona Wine Lodge!
Big hugs for you from all of the team.
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Equipo Narbona, Hotel Management
¡Muchas gracias por tomarse el tiempo de calificarnos!
