Ratings based on 1,047 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
I was invited to a party in San Diego and I needed a hotel to stay only one day. I was hesitant at the beginning, but since it was only one day and it was only my husband and I I thought will be better due to the distance. I’m so happy I choose this place price was amazing. The hotel was super clean. The rooms were big and breakfast was good, I have been to more expensive hotels with worse rooms. such a great place, especially for families. It was close to a lot of locations like outlet and Legoland.
Comment from Hotel Management
25 Nov 2024 by Hotel Management Team, Hotel Management
What a great feedback! We appreciate that you gave us a chance. Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Management Team, Hotel Management
Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit.
by A verified traveler
Posted 21 Nov 2024
It was a pleasant stay, room rate was reasonable, room were clean and spacious, easy parking, close to LEGOLAND and restaurants, staff was friendly and helpful, breakfast buffet was great. We will be back.
Comment from Hotel Management
25 Nov 2024 by Hotel Management Team, Hotel Management
We appreciate your feedback regarding your recent stay with us. Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We are thrilled to hear that you will be back. We look forward to your next visit.
by A verified traveler
Posted 17 Nov 2024
Wonderful stay!
Comment from Hotel Management
18 Nov 2024 by Hotel Management Team, Hotel Management
We are so happy you had a wonderful stay! Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit.
by A verified traveler
Posted 14 Nov 2024
Nice sized rooms . Friendly and polite staff at checkin.At checkout electric entrance door would not open. When I brought this to attention of the staff there was no investigation , no questions, no apology. She said just push it open. It was not easy. Clearly the door needed attention.
Comment from Hotel Management
18 Nov 2024 by Hotel Management Team, Hotel Management
We appreciate your feedback regarding your recent stay with us. We are sorry to hear that you had an issue with the door and apologize for the inconvenience this matter may have caused you. We will address your concerns accordingly. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area.
by A verified traveler
Posted 12 Nov 2024
Close to Ovean
Comment from Hotel Management
14 Nov 2024 by Hotel Management Team, Hotel Management
We are so happy to receive your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We hope to see you again soon.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hotel Management Team, Hotel Management
We are so happy to receive your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We hope to see you again soon
by A verified traveler
Posted 11 Nov 2024
Very nicely decorated, friendly staff and very clean.
Comment from Hotel Management
14 Nov 2024 by Hotel Management Team, Hotel Management
We are so happy to receive your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We hope to see you again soon
by A verified traveler
Posted 6 Nov 2024
Quiet and secluded property
Comment from Hotel Management
7 Nov 2024 by Hotel Management Team, Hotel Management
Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit.
by A verified traveler from Chicago
Posted 1 Nov 2024
The hotel is spotless and in a quiet area, and the staff is friendly and willing to help!
Comment from Hotel Management
5 Nov 2024 by Hotel Management Team, Hotel Management
Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit.
