Ratings based on 519 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Very quiet, clean, staff was extremely pleasant, and kind
by A verified traveler
Posted 17 Nov 2024
Quiet location. Great Breakfast options.
Comment from Hotel Management
18 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you!
by A verified traveler from Athens
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you!
by A verified traveler
Posted 14 Nov 2024
Kaz at front desk is very helpful and nice.
Comment from Hotel Management
14 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you for taking the time to complete the online survey regarding your recent stay at the Quality Inn & Suites Carlsbad NM. It's wonderful to hear that Kaz exceeded expectionations and made your stay memorable.
by A verified traveler
Posted 12 Nov 2024
Clean, comfortable, well maintained. Road traffic noise is excessive and 24 hours.
Comment from Hotel Management
12 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you so much for completing the online survey regarding your recent stay at our hotel. We are happy to hear your enjoyed your stay, I do apologize for the highway it can get loud sometimes.
by A verified traveler
Posted 12 Nov 2024
Area was very clean.
Comment from Hotel Management
12 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you for taking the time to complete the online survey regarding your recent stay at our Quality Inn & Suites Carlsbad.
by A verified traveler
Posted 9 Nov 2024
Nice place. Good night's sleep.
Comment from Hotel Management
11 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words.
by A verified traveler
Posted 4 Nov 2024
I was a bit taken aback by the exterior. I expected the rooms to not be that nice based on the exterior but the rooms were impeccable. Comfortable, pleasant and clean.Its nice to be pleasantly surprised. The breakfast was terrible.
Comment from Hotel Management
4 Nov 2024 by John Vestal-Director of Operations., Hotel Management
We were sorry to hear you didn't care much for our complimentary breakfast. We will definitely use your comments to educate our team.On the flip side we truly and sincerely appreciate your kind words in regards to our rooms. This is one reason why we are an award winning hotel.
by A verified traveler from Deming
Posted 4 Nov 2024
Great & friendly customer service. The continental breakfast was good. The room was clean and had plenty of towels. We enjoyed our stay at this hotel.
Comment from Hotel Management
4 Nov 2024 by April Mayfield General Manager , Hotel Management
Thank you for taking the time to fill out our online survey. We appreciate your kind words about our staff, breakfast and the hotel. We are very happy you enjoyed your stay at the Quality Inn & Suites.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by April Mayfield General Manager , Hotel Management
Thank you!
