Ratings based on 390 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
It was clean and very close to the gas station and restaurants.
Comment from Hotel Management
9 Sep 2024 by Sophia CSR, Hotel Management
Hi Christina,Thank you for your feedback! We're pleased to hear that you found the hotel clean and conveniently located near gas stations and restaurants. We hope to welcome you back for another pleasant stay!
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Sophia CSR, Hotel Management
Hi Maria,We recognize that we fell short of meeting your expectations on this occasion, as reflected in your rating of 1. We are keen to understand the specific challenges you faced during your visit, as your honest feedback, whether positive or negative, is essential for our ongoing enhancements. We anticipate the chance to improve and offer: you a superior service in the future.
by A verified traveler
Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Sophia CSR, Hotel Management
Hi Edward,Grateful for the generous 8-star rating you've awarded us. Our utmost priority is to ensure our guests' complete satisfaction, so we're eager to receive any ideas or suggestions you might have for your future visits. We're excited about the chance to welcome you back on your next trip, aiming to provide you with an even more exceptional experience.
by A verified traveler from Renton
Posted 27 May 2024
Good location and newly renovated.
Comment from Hotel Management
28 May 2024 by Ram Patel, Hotel Management
Greetings!Thank you James for staying with us and providing your feedback. We will be happy to assist you again.
by A verified traveler
Posted 14 May 2024 on Travelocity
Under repair several items needed attention
Comment from Hotel Management
27 May 2024 by Ram Patel , Hotel Management
Greetings Kenneth,Thank you for your stay with us and for your feedback. We're glad that you liked our service and staff. We are currently addressing necessary repairs and would like to serve you best.
by A verified traveler
Posted 22 Apr 2024
Photo doesn't reflect the room. The listed name is not even the name of the hotel.
Comment from Hotel Management
22 Apr 2024 by SP, Hotel Management
Hello Erwan, We apologize for not meeting your expectations during your recent stay. As you mentioned, we recently transitioned to Rodeway Inn, and we're in the process of updating our signage to reflect this change. While we understand the frustration this may have caused, please rest assured that we're working diligently to align our online presence and physical signage with the new branding as swiftly as possible. We apologize for any inconvenience this delay may have caused. Your feedback is invaluable, and we're committed to making necessary improvements to ensure a seamless experience for all our guests. Thank you for bringing your concerns to our attention
by A verified traveler
Bad stay
Posted 22 Apr 2024 on HotelsCharged higher price than room was booked for. bathroom was dirty. Had ladies of the night using the rooms next to us and they were young with a madame that stayed two rooms down
Comment from Hotel Management
27 May 2024 by Ram Patel , Hotel Management
Greetings Christian,Thank you for bringing these concerns to our attention. We apologize for the issues that you encountered during your stay. I refunded the additional amount that was charged for your room as per the price that was quoted. We are committed to improving our services and facilities.
by A verified traveler
Not the best not the worst
Posted 17 Apr 2024 on HotelsWe chose this hotel because it offered breakfast. It is in the middle of some sort of changeover to a new company that does not offer breakfast. It should be taken off their description if they aren't going to offer it any more. Also there was a party going on in the parking lot. It made us kind of nervous having a group out there that wanted us to join them.
Comment from Hotel Management
22 Apr 2024 by SP, Hotel Management
Hello,We sincerely apologize for the inconvenience caused by the transition to a new company and the absence of breakfast during your stay. We've updated our information to reflect our new affiliation with Rodeway Inn under the Choice franchise, including any changes to amenities. Additionally, we regret the disturbance caused by the party in the parking lot and understand your concern. Your feedback is invaluable, and we're committed to ensuring a more comfortable experience for our guests.
by A verified traveler
Posted 17 Apr 2024 on Hotels
Did not look like pictures, has a different name, WiFi did not connect
Comment from Hotel Management
22 Apr 2024 by SP, Hotel Management
We apologize for falling short of your expectations during your recent stay. We understand the frustration caused by the transition to Rodeway Inn, and we're actively working on updating our signage to reflect this change accurately. Your feedback is invaluable, and it helps us make meaningful improvements. We appreciate your patience and hope to provide you with a more seamless and enjoyable experience in the future. Thank you for bringing your concerns to our attention
by A verified traveler
Posted 16 Apr 2024
- just ok - eller helt klingeling…
Comment from Hotel Management
22 Apr 2024 by SP, Hotel Management
Thank you for your review. We appreciate your feedback and look forward to assisting you in the future
