Ratings based on 14 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by Katye
Just for a family weekend getaway.
Posted 28 Aug 2017 on HotelsWas a little pricey for my liking, but a very clean, safe, etc. place to be.
Comment from Hotel Management
2 Sep 2017 by Ruth L, Hotel Management
Dear Katye,
Thank you for you review. We are pleased that you enjoyed your stay. It is our hope that you will come see us again at Candlewood Suites the next time you are in Carlsbad,
Sincerely,
Terri Engledow
General Manager
by Maria A
Posted 12 Jun 2017 on Hotels
by A verified traveler
Hmm????
Posted 9 Jun 2017 on HotelsMust have been a training day. Out of four persons, only one had answers. No one else did. Only one super friendly person, a male who may have been on the night shift. Everyone else was not angry but not too friendly. Some appeared not to care. We were not in the least aware of it being an extended stay hotel, so it lacked housekeeping. I still do not see this written on any website info. We were then told that's not what we do. The next day we had to ask for toilet paper, fresh towels, coffee etc. We had to go to the desk to get them. We even took out our own trash due to this. The person at the desk asked how long were were going to be there, I did say three nights. She did then say that is an extended stay.Even though we did not use it, the grill area was a great idea. Not being aware of the extended stay, we were misled by the hotel website and hotel.com website.
by Major
Nice place to stay.
Posted 29 May 2017 on HotelsRoom was nice a clean. Pleasant experience.
by Carole
Very comfortable
Posted 16 May 2017 on HotelsCandlewood suites were extremely nice. They're exactly what they say, well-stocked kitchenette, very nice working area, good wifi, nice bathroom, very comfortable. The only caution I would give is San Jose Blvd. is being worked on. You cannot get through; use alternate route.
by Ryan
Great for kids.
Posted 21 Apr 2017 on HotelsGreat room. Very clean. Heated indoor pool (although I would have liked it far warmer) and great staff.
by Reynaldo
Posted 21 Feb 2017 on Hotels
Room was clean and service was great. Only thing this hotel lacks is complimentary breakfast.
by Jackie
Posted 25 Jul 2016 on Hotels
by A verified traveler
Posted 6 Jul 2016 on Hotels
Nice clean rooms. Staff was friendly.
Comment from Hotel Management
8 Jul 2016 by Ruth L, Hotel Management
Thank you so much for your wonderful review of our Candlewood Suites Hotel. Your kind words in regards to our outstanding customer service carries a lot of weight with our staff and they truly appreciated hearing you acknowledge their efforts. Thank you too for letting us know our cleanliness is up to your standards. Our staff strives to give all of our guest a great experience. Please come back soon
by Charles from Seminole
quiet
Posted 30 Jun 2016 on HotelsQuiet hotel
Comment from Hotel Management
8 Jul 2016 by Ruth L, Hotel Management
We are so happy we were able to give you a quiet place to rest. We at Candlewood Suites Carlsbad South strive to bring you and all our guests a pleasant and quiet experience.
