Ratings based on 105 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Incredible property at a price you would pay more at a chain. I will be always staying here when I come to south Wales
4 out of 5
by A verified traveler

Posted 6 Oct 2024
The staff were very welcoming and quick to respond to queries / questions and they made my mum’s birthday special.
4 out of 5
by A verified traveler

Posted 17 Aug 2024 on Hotels
Lovely hotel, very welcoming and easy and helpful communication. Stunning food in the restaurant. Comfortable room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024 on Hotels
4 out of 5
by A verified traveler

Posted 6 May 2024 on Hotels
This was our second stay at The Great House. Last time we had a room in the hotel building this time it was in the "annex". Very comfortable, large room. Staff were all really nice, very good breakfast on both days. Enjoyed the cocktails too. Thanks to all the team.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Very clean friendly beautiful place
3 out of 5
by A verified traveler

Posted 10 Sep 2023
Interesting building but some communal areas scruffy and need to be decorated. We had room 8, good size, plenty of space for clothes, and spotless. Bathroom looks stylish but not practical - mirror over washbasin positioned for someone taller than 5ft 2in (my height) all I could see was my forehead!! Getting in and out of the bath to use the shower was risky - nothing to hold onto and no bath mat (how does that comply with Health & Safety?) Two of the windows were at the side of the building above the noisy air-conditioning unit, we had to keep the windows open all night due to hot weather. Breakfast both days ok but noticed other guests who ordered cooked food left most of it. Not enough staff for the number of overnight guests but they were pleasant and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2023 on Hotels