Ratings based on 955 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Late check out time at midday worked well
For our large group that wanted to make the most of the spa facilities after breakfast
by A verified traveler
Posted 9 Nov 2024
Great place
by A verified traveler
Posted 7 Nov 2024
Great spa and friendly staff
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank you Tricia for your rating following your stay. I am happy you had a good time and we all hope to welcome you back soon.
by A verified traveler
Posted 12 Oct 2024
The hotel was nice , communal changing area for the gym and pool could have been cleaner, shower cream dispenser didn’t pump . The towel rail in the bedroom was unplugged so we had fresh towels everyday which wouldn’t have been necessary if the towel rail worked because I didn’t want to use a damp towel. Bed was comfy, room quiet, staff friendly. Would stay here again
Comment from Hotel Management
14 Oct 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank you Kate for your comments following your recent stay. I am happy you had a nice time, your room was comfortable and our team took good care of you. We all look forward to welcoming you back soon.
by A verified traveler
Posted 10 Oct 2024
Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect.
Overall it looked a little tired in places and felt like some areas could do with a deep clean.
Comment from Hotel Management
10 Oct 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank you Russell for your comments following your recent stay. I am happy you had a good rest and enjoyed our full buffet breakfast. We all hope to see you again soon.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank you Vladab for your 5 out of 5 rating following your stay. I am happy you had a great time and we all hope to see you again soon.
by A verified traveler
Posted 6 Oct 2024
This is not a 4 star hotel . 3 star . They don’t change the sheet daily. Also internet was down and I was told it is the weekend and no one is working . Unacceptable.
Comment from Hotel Management
8 Oct 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank you Ganasan for your comments following your recent stay. I am sorry that we did not meet your expectations. Full linen change is performed every third day, our team will do this earlier if requested. My apologies for the unscheduled Wi-Fi issues and the delay in attendance form our provider
by A verified traveler
Posted 29 Sep 2024
Very brief stay just for a few days. But worth the money as it was great value for money
Comment from Hotel Management
29 Sep 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank yo Adam for your 5 out of 5 rating following your recent stay with us. I am happy you had a brief but great time and hope to welcome you back soon.
by A verified traveler
Posted 28 Sep 2024
Wouldn’t stay again - not value for money
Comment from Hotel Management
29 Sep 2024 by Peter Hughes - Front Office Manager, Hotel Management
Thank you Brian for your comments following your stay. I am sorry we did not meet your expectations with regards to value. Our sister property Ibis is close by.
