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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Hotel with a full-service spa, near Principality Stadium

Choose dates to view prices

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Bar (on property)
Indoor pool
Breakfast and dinner served
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
The current price is P4,678
P5,613 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Separate bathtub and shower
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Separate bathtub and shower
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Twin Beds

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Separate bathtub and shower
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 1 Double or 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Separate bathtub and shower
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Breakfast, lunch and dinner served

Novotel Cardiff Centre

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.2 out of 10, Very Good, (1003)
The price is P4,284
P5,141 total
includes taxes & fees
Mar 30 - Mar 31
Novotel Cardiff Centre
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About the neighborhood

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD

What's nearby

  • St. David's - 8 min walk - 0.7 km
  • Cardiff International Arena - 11 min walk - 0.9 km
  • Cardiff Castle - 14 min walk - 1.2 km
  • Cardiff University - 17 min walk - 1.5 km
  • Principality Stadium - 18 min walk - 1.5 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Upscale hotel near Principality Stadium
Close to Cardiff Castle and Cardiff University, Mercure Cardiff Holland House Hotel & Spa provides dry cleaning/laundry services, a bar, and a gym. Indulge in a hot stone massage, a body treatment, and a facial at Spa Naturel, the onsite spa. The on-site restaurant, Urban Bar & Kitchen, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a conference center and a steam room.
Other perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • A reception hall, meeting rooms, and an elevator
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 172 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?

As of Mar 9, 2025, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on Mar 24, 2025 start from P 4,677.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cardiff Holland House Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cardiff Holland House Hotel & Spa?

Self parking is available for GBP 21.00 per day.

What time is check-in at Mercure Cardiff Holland House Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Cardiff Holland House Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Cardiff Holland House Hotel & Spa located?

Located in Cardiff City Centre, this spa hotel is within a 15-minute walk of Capitol Shopping Centre, Principality Stadium, and Cardiff Castle. New Theatre and St. David's are also within 10 minutes. Cardiff Queen Street Station is only a 5-minute walk and Cathays Station is 14 minutes.

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Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Nice hotel good staff easy check in and out
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Great room, had the deluxe king suite and it was sensational. Lovely space for a break away from
Stayed 1 night in Feb 2025

8/10 Good

Lynn

It was well placed for walking into city centre. Restaurant was only average. It was annoying to have to pay £10 to use pool as on the first day, we only had time for a 40 minute stay in the pool area. Staff were all lovely.
Stayed 2 nights in Feb 2025

8/10 Good

David

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Great stay once again! Lovely facilities, big rooms, I’ve always enjoyed my stays here
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Lovely hotel and staff
Stayed 1 night in Dec 2024

8/10 Good

Brian

Our stay for 2 nights in Cardiff was lovely. The hotel was spacious but it would have been good to have a quiet area to sit in during the day. We were going to eat in the restaurant on the night we arrived. However we found the menu rather predictable. However what made us change our mind about eating in was the horrendous noise coming up from the floor below us, the function room we were told. It made the room literally vibrate and it made me a little queasy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Very good value for money for the location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Very good location and close to many facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Nicola

Room very cold and dining standards poor
Stayed 3 nights in Jan 2025

10/10 Excellent

stuart

A wonderful hotel with friendly and professional staff and great facilities including the pool and spa. Our room was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Charlotte

Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Stayed 1 night in Nov 2024

6/10 Okay

Megan

The staff were lovely! The hotel was amazing. However the only two things I would say were slightly disappointing was for the balloons and banners birthday package I was told this included balloons (plural) but only found one and two small banners. The other thing is that I paid for a king bed in the privilege suites and got given two single mattresses stuck together. Other than This the food was amazing and great service. Probably the best hotel in Cardiff. Didn’t feel the safest in the area, but fine if you plan to stay in the hotel and leave for day trips.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Excellent hotel and will return again
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

very spacious room and bathroom. Comfortable pillows and good quality decor/fittings. Didn't use the bar or restaurant so can't comment there. Staff friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Very spacious room at only £90 a night. Comfy beds, nice bathroom, spa facilities are wonderful!
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

tasha

very comfortable nice big rooms
Stayed 2 nights in Nov 2024

8/10 Good

Linda

The hotel was very freshly decorated, with some lovely but not excessive amounts of Xmas decs. The room was generously sized, warm and had everything we needed. However on the second day no room service happened, so we had to ask for the minimum of towels and tea tray top up. Staff were all very pleasant and breakfast was very good too. All in all a very good, reasonably priced place to stay.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Overall very good, all very clean and tidy. And very well presented. Just a pity you have to pay for parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Great stay.
My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Liked: Property conditions & facilities
Overall the staff were helpful, the location was perfect and we had a pleasant stay. Unfortunately there was a leak in the room via a rotting window which created a damp smell and a dripping noise though the night.
Stayed 1 night in Nov 2024

6/10 Okay

Natasha

Had girls doing videos in changing rooms how i was trying to change , jacuzzi wasnt working , pool wasnt up to standards , overall not happy as was looking forward to pool and jacuzzi my daughter was disappointed too.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Very friendly staff, spacious rooms, great facilities!
Stayed 1 night in Jul 2024

4/10 Poor

Nicola

Liked: Amenities, property conditions & facilities
No atmosphere in bar. Additional payment for use of pool not expected. Will not stay there again
Stayed 1 night in Jan 2025