Ratings based on 425 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
All good
Comment from Hotel Management
26 Nov 2024 by Amanda, Hotel Management
Dear ChrisThank you for your review, we are glad you enjoyed your stay.Kind regardsAmanda/Reservations
by A verified traveler
Posted 24 Nov 2024
Staff was friendly and always happy to help. Good for accommodating children.
Comment from Hotel Management
26 Nov 2024 by Amanda, Hotel Management
Dear LiezlThank you for your kind review, we are glad you enjoyed your stay.Kind regardsAmanda/Reservations
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Amanda, Hotel Management
Dear JonasThank you kindly for your review.Amanda/Reservations
by A verified traveler
Posted 12 Nov 2024
The Hotel bedroom was shabby, the air conditioning old & noisy, the bathroom quite horrible. The rest of the hotel was slightly smarter, and the food was good once ordered but there were no instructions on which number to dial for reception or room service.
Comment from Hotel Management
18 Nov 2024 by Amanda, Hotel Management
Dear JosI would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are starting a refurbishment programme in the bedrooms from January 2025 which will address some issues. I hope we may have the opportunity to serve you in the future again, thank you for sharing your comments,Kind regards
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
26 Nov 2024 by Amanda, Hotel Management
Dear AdrianSuper thank you kindlyBest regardsAmanda/Reservations
by A verified traveler
Posted 21 Sep 2024 on Hotels
by A verified traveler
Posted 2 Sep 2024 on Hotels
Convenient for overnight stopover.
Would stay again.
by A verified traveler
Posted 31 Aug 2024
Helpful staff, good idea to have trolly for luggage. Bathroom a bit crowded toilet was to close to bath. TV was a nightmare to turn on
by A verified traveler
The heat in the rooms is unbearable
Posted 28 Aug 2024 on HotelsThe heat is unbearable, 2 completely sleepless nights. The heat made me feel ill, I could eat breakfast either morning due to the heat making me feel so off.
by A verified traveler
Posted 26 Aug 2024 on Hotels
