Ratings based on 1,402 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Not to have tea making facilities, TV size is very small
Comment from Hotel Management
12 Jan 2025 by Team, Hotel Management
Hi Jeyakanthan,Thank you for your review and feedback. As a budget hotel, we don’t provide tea-making facilities in the rooms or larger TVs, but we aim to offer a comfortable stay at an affordable price. We appreciate your comments and hope to welcome you back again soon.Kind regards,easyHotel Cardiff
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Team, Hotel Management
Dear Faith, Thanks for your rating! Kindest regards, Team easyHotel Cardiff
by A verified traveler
Posted 9 Jan 2025
Okay
Comment from Hotel Management
9 Jan 2025 by Connor, Hotel Management
Dear Abdelaziz,Thanks for rating us!Kindest regards,Team easyHotel Cardiff
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Connor, Hotel Management
Dear Saffron,Thanks for rating us!Kindest regards,Team easyHotel Cardiff
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Connor, Hotel Management
Dear Catrin,Thank you for taking the time to leave a rating.We're sorry to see that you had a poor stay. We'd really appreciate some more detailed feedback regarding the issues with your stay. Feel free to reach out to us any time.We hope to hear from you soon.Kindest regards,Team easyHotel Cardiff
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Connor, Hotel Management
Dear Gemma,Thanks for rating us!Kindest regards,Team easyHotel Cardiff
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Team, Hotel Management
Hi Filipe, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Cardiff
by A verified traveler
Posted 4 Jan 2025
Would of liked hot water from the sink as water was just warm and a kettle would of been nice
Comment from Hotel Management
6 Jan 2025 by Team , Hotel Management
Dear Joe,Thank you for choosing to stay with us and for taking your time to leave us a review.In line with our value proposition, we focus all our efforts in providing a comfortable stay to all our guests.Although we do not provide coffee, tea, and kettle facilities in our rooms, you can find a hot drinks machine and our vending machines providing soft drinks and snacks at reception. We are also sorry to hear that the water from the sink was not hot enough. We will have this feedback passed on the relevant departments for further investigation.We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Team, Hotel Management
Hi Jordan, Thank you for taking the time to leave such great feedback from your recent stay with us. It was a pleasure to have you as a guest and we hope to have the opportunity of welcoming you back with us during your next visit to Cardiff. Kind Regards, Team easyHotel Cardiff
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Connor, Hotel Management
Dear Sharon,We're sorry to hear that you've had a poor experience at our hotel.We'd love to hear more feedback regarding the issues you had during your stay with us.We hope to hear from you soon.Kindest regards,Team easyHotel Cardiff
