Ratings based on 112 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
It isn’t so much a hotel as rooms above a bar, very small rooms but clean and modern. Staff were great and helpful
by A verified traveler
Posted 31 Oct 2024
Jackie made my stay very nice, she was so welcoming, a very lovely lady. I was staying there due to my husband having surgery at the Heath. I would recommend this hotel to my family and friends mainly due to staff being so nice and friendly.
by A verified traveler
Posted 29 Oct 2024
I particularly liked the ultra comfortable bed & the quiet ..I needed good sleep! Lovely ensuite. Very clean. The room itself a bit utilitarian, not homely, grey, but that didn't matter for a good price & comfy bed. Lovely & warm, turned the radiator down!
Bustling street with great family style restaurants nearby, spoilt for choice.
The only negative were the very small glass for water & v small mug for tea.
by A verified traveler
Posted 29 Sep 2024
I liked everything
by A verified traveler
Posted 20 Sep 2024
Friendly and helpful staff. Facilities as described.
by A verified traveler
Our very convient overnight stay.
Posted 11 Aug 2024 on HotelsThe room was of a very high standard, everything worked as it should. The bar was good and staff very friendly.
The only negative thing really was no food due to staff issues we were told.
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 9 Jul 2024
Staff were helpful and the room was newly decorated with comfy bed, good quality shower and good TV plus a kettle with tea, coffee etc.
Some facilities in the room such as iron, mini fridge and hair dryer would be good.
A little bit of noise from other guests when they were in the hall, but this didn't disterb me much.
There is a high street 10 mins walk away, but not so close to a park. Quite close to the university but a little further from city center.
I would stay again as its good value. Plus easy to check in and out whenever you need to with a code. The location also means some free parking close by, as not in the city center.
by A verified traveler
Nice but small
Posted 4 Jul 2024 on HotelsThe room and bathroom decorated to a high standard. The room was small, double bed again the wall on one side and only room for a small bedside table which was full of tea making items. Had to put the pillows on the corner of the bed against the wall in order to watch the tv which was mounted high up. I have travelled round the whole of wales on my bicycle and this was the only place I had a problem.
Comment from Hotel Management
4 Jul 2024 by SHW, Hotel Management
We tried our best Tony.
by A verified traveler
Highly Recommend
Posted 30 Jun 2024 on HotelsReally loved my stay here. Booked last minute for the Taylor Swift Eras Tour at Principality Stadium. Took me around 25 minutes to get to the stadium and felt very safe as a solo female walking back after dark. My room was very clean and looked brand new. Nice amenities and comfy bed! The breakfast was delicious and the ladies working there were so kind.
