Ratings based on 139 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
We stayed as wanted to be local to Home James Sommerin Restaurant. Was 10 minute walk.
Easy check in and check out and great communication.
by A verified traveler
Posted 21 Aug 2024
Appartment was comfortable and furnished nicely. Could have supplied more shower gels and shampoo; otherwise excellent. Gate is a bit noisy as everybody leaves it slam; sometimes a bit noisy at night. Beautiful setting with sea views. Very convenient location for getting to Penarth harbour, Sully. Found a few nice restaurants including the Captain's Wife in Sully a 10 minute drive from here and Mint and Mustard in Penarth.
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler from London
Posted 17 Aug 2024
I loved the Nook. Loads of space. Plenty of toiletries and tea and coffee. There was a bus not far away which takes you to Cardiff and Barry. Good restaurants close by. Romeo’s was our favourite. Loved our stay.
by A verified traveler
Meeting with family
Posted 24 Jul 2024 on HotelsThe checking in was traumatic as there was no reception and we did not have instructions. Luckily there was a couple of lovely ladies who helped us
We had a gorgeous room with sea view. Which made us relax instantly
by A verified traveler
Posted 8 Jul 2024
The room was very nice - no complaints at all on that score, and the location on Penarth beach is great.
The disappointment was that I thought I'd booked a "deluxe" room with sea view - the sole point of booking this facility - but that turned out not to be the case. We were located at the rear of the building, with no view of the sea at all.
I found the check-in procedure a bit frustrating. There is a two-step process. First, you have to complete a registration form, but I received nothing and had to contact the company. Then, when registration is complete, they are meant to send you check-in instructions straight away. Again, this did not happen and I had to go out of my way to ask. So, not ideal.
The room does not appear to have air-con, which was fine on a cool Friday evening, but would not have been if it had been warm.
by A verified traveler
Perfect stay in the perfect place
Posted 3 Jul 2024 on HotelsIt was absolutely beautiful. Right on the front and we had the hottest weather. Nice bar underneath where we sat and had a drink overlooking the sea and pier. Room was very hot though but we did have a big fan in the room. Nespresso machine was a big hit and the fridge with free water cooled. Absolutely loved our stay. Had a lovely chat with the cleaner. Lovely lady and very friendly.
by A verified traveler
Posted 1 Jul 2024
Location was good but so called room is not sea view though this is big river view
by A verified traveler
Posted 1 Jul 2024 on Hotels
by A verified traveler
Posted 26 Jun 2024
Amazing location safely nestled above lovely restaurants and quick walk to a breakfast/coffee shop. The views were stunning as overlooking the water.
The only downside was lack of AC or cross breeze and it was a hot day while we were there.
Also, the cups in our room were dirty so did not use those items.