Ratings based on 944 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
One of the best traits of this property is the proximity to the Cardiff main train station. You could roll out of bed and be at the station in two minutes. The staff is very friendly and helpful. My only wish is that small toiletries would be provided in the bathroom. I would gladly recommend this hotel to anyone coming to Cardiff.
by A verified traveler
Posted 24 Sep 2024
Curtain slightly to short that's all
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Perfectly satisfactory and convenient hotel, right next to Cardiff Central train station. The rooms are a bit small, but are sufficient.
by A verified traveler
Posted 21 Sep 2024
Staff were great, perfect location and decent sized room
by A verified traveler
Posted 11 Sep 2024
You have already paid & booked room you arrive you have to produce bank card details & fill in a stay form complete waste of time & unnecessary
by A verified traveler
Posted 10 Sep 2024
The room was tiny but it had everything needed for a pleasant stay. The beds was comfy and the shower was great. The parking is a block away at the train station which is a bit inconvenient. Not the hotel's fault but the fire alarm went off at 2am not once but 4 different times for various durations. After that it's pretty difficult to fall back asleep. Again, not their fault, it was a guest who triggered it.
by A verified traveler
Posted 9 Sep 2024
I'm not quite satisfied with the room conditions overall. Air conditioner is covered with dust. Poor flooring condition. The bathroom door is a sliding door and squeaked and looks like will fall anytime. The bunk bed doesn't fit with proper handrails, which makes it difficult to climb up to the bed.
by A verified traveler
Posted 1 Sep 2024
Really clise to train station which was good. But St Marys street was party street. Hard to find a " regular" place to eat.
Comment from Hotel Management
7 Sep 2024 by Emily, Hotel Management
Hi Denise, Thank you very much for the review, we are glad you enjoyed your stay with us. Due to being located in the centre of Cardiff, we have an abundance of bars and restaurants within a very short walk. We look forward to welcoming you back again soon!
