Ratings based on 960 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Good location for Principality event & area
Comment from Hotel Management
23 Sep 2024 by David Lecoq, Hotel Management
Dear Fon,Thank you for sharing your experience with us. I hope to see you again in the near future.Kind regards
by A verified traveler
Posted 13 Sep 2024
Ideal venue for visiting theatre, good choice of restaurants and bars nearby and pleasant accomodating staff
Comment from Hotel Management
13 Sep 2024 by David Lecoq, Hotel Management
Dear Nick,Thank you very much for your review. I am looking forward to seeing you soon.Kind regards.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
31 Aug 2024 by David Lecoq, Hotel Management
Dear Andrew,Thank you for this perfect 5/5. I am looking forward to seeing you soon.Kind regards.
by A verified traveler
Posted 25 Aug 2024
The hotel is clean and staff are very friendly.
It is idle for shoppers as you are right next to the shopping centres. The rooms are comfortable but are starting to look tired and need upgrading. But overall a pleasant stay for a night away for the darts!
Comment from Hotel Management
25 Aug 2024 by David Lecoq, Hotel Management
Dear Simon,Thank you for taking time to share your experience. I hope to see you again in the future.Kind regards.
by A verified traveler
Posted 24 Aug 2024
No complaints! Staff was kind, room was clean, comfy, and safe.
Comment from Hotel Management
24 Aug 2024 by David Lecoq, Hotel Management
Dear Richard,thank you for your 5/5. I am looking forward to seeing you soon.Kind regards.
by A verified traveler
Posted 22 Aug 2024
Lovely hotel. Great room great location. Fantastically helpful manager. Reasonable rates.
Comment from Hotel Management
22 Aug 2024 by David Lecoq, Hotel Management
Dear Kieran,A pleasure of looking after you. See you next time you are in Cardiff.Kind regards.
by A verified traveler
Posted 18 Aug 2024
Another great stay at Leonardos in Cardiff
Comment from Hotel Management
18 Aug 2024 by David Lecoq , Hotel Management
Dear Simon,Always happy to get a 5/5. I hope to see you soon in our hotel.Kind regards.
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
12 Aug 2024 by David Lecoq , Hotel Management
Dear David,Thank you very much for sharing your thoughts.I hope to see you soon in our hotel.Kind regards.
by A verified traveler
Posted 11 Aug 2024
Great stay as usual in this hotel which was perfect for my visit to Cardiff
Comment from Hotel Management
11 Aug 2024 by David Lecoq, Hotel Management
Dear Simon,Thank you for your 5/5. I am looking forward to seeing you soon.Kind regards.
by A verified traveler
Posted 7 Aug 2024
The staff were very helpful and friendly and welcoming.
Comment from Hotel Management
8 Aug 2024 by David Lecoq, Hotel Management
Dear Olaide,Thank you for taking time to share your experience. I am looking forward to seeing you soon.Kind regards.
