Ratings based on 978 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Dec 2024
Lovely hotel. Rooms nice, clean and comfortable with everything you need. Very convenient located close to the airport
3 out of 5
by A verified traveler

Posted 4 Dec 2024
Coveniently located close to airport.
3 out of 5
by A verified traveler

Posted 24 Nov 2024
No A/C during summer
5 out of 5
by A verified traveler

Posted 19 Nov 2024
This is a perfect and close location from Malpensa. The property is clean and has easy access to the freeway.
5 out of 5
by A verified traveler from san dimas

Posted 16 Nov 2024
Nothing around Restaurant staff horrible
4 out of 5
by A verified traveler

Posted 6 Nov 2024
It's nice for an overnight stay and very clean we crashed on beds straight away. I loved the bathroom facilities would recommend to people who got long gaps between their connecting flights. Their shuttle service is amazing driver was very punctual and the experience was nice overall.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
We had an overnight stay to connect on the early morning flight. We had great experience from staff at checkin and checkout. The room was lovely, clean and comfortable.
3 out of 5
by A verified traveler

Posted 3 Nov 2024
There was two big insects in my room, the AC wasn’t working properly, the sink was partially blocked so the water drain was too slow. Disappointing for the rate I paid per night!!!
Comment from Hotel Management
3 Nov 2024 by SARA - GUEST RELATIONS AGENT, Hotel Management
Dear guest,We are truly sorry to hear about the issues you encountered during your stay. Finding insects in your room, dealing with an improperly functioning AC, and a partially blocked sink is not the experience we aim to provide, especially given the expectations associated with our rates.Had we been informed, we would have been more than happy to arrange a room change to ensure your comfort. Your feedback is extremely valuable to us, and we have shared these concerns with our maintenance and housekeeping teams to address them promptly.We hope you will give us another opportunity to provide a stay that meets our usual high standards.Warm regards, The Guest Relations Team
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Smooth and nice property
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Nice hotel. Enjoyed dinner at the restaurant & the full bar. Transportation from the Milan airport, using the hotel shuttle was quite delayed being picked up.