Ratings based on 113 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2023 on Hotels
by A verified traveler
Posted 18 Jun 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by Sylvia, Hotel Management
Bonjour Amina, nous sommes ravis de voir que vous avez passé un excellent séjour parmi nous. Nous vous souhaitons une bonne journée. Sylvia et Ludovic
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
17 Jun 2023 by Sylvia, Hotel Management
Thank you very much :-).Have a nice day Sylvia and Ludovic
by A verified traveler
Posted 7 May 2023
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Comment from Hotel Management
7 May 2023 by Sylvia, Hotel Management
Good morning, thank you very much for your feedback.I'm glad you enjoyed my welcome :-).Indeed, the main building is on two floors without a lift, but for those who wish, we have an annex on one level.We wish you both a very nice day.Sylvia and Ludovic
by A verified traveler
Posted 4 May 2023
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!
Comment from Hotel Management
4 May 2023 by Sylvia, Hotel Management
Good afternoon, thank you very much for this very complete feedback.Indeed, we are 400 meters from the station, in a quiet area. A young woman alone can walk :-)We are delighted that you appreciated the cleanliness of your room as well as its services.We thank you very much for your recommendation.We wish you a pleasant end of the day.Sylvia and Ludovic
by A verified traveler
Posted 23 Apr 2023 on Hotels
Comment from Hotel Management
26 Apr 2023 by Sylvia, Hotel Management
Bonjour Michael, merci beaucoup pour cette excellente note.Ravis de voir que vous avez passé un agréable séjour parmi nous.Nous vous souhaitons une agréable journée.Sylvia et Ludovic
by A verified traveler
Posted 11 Mar 2023 on Hotels
Excellent value hotel which is very handy for carcassonne railway station.
Comfortable bed, good heating system.
Will return.
Comment from Hotel Management
11 Mar 2023 by Sylvia, Hotel Management
Goog afternoon,We are delighted to read your satisfaction :-).Indeed, our customers appreciate our bedding very much, happy that this was the case for you too.We wish you a nice day.Sylvia and Ludovic
by A verified traveler
Posted 3 Mar 2023 on Hotels
Comment from Hotel Management
5 Mar 2023 by Sylvia, Hotel Management
Thank you very much.Have a nice daySylvia and Ludovic
by A verified traveler
Good choice
Posted 4 Jan 2023 on HotelsGood location and clean at a reasonable cost.
Comment from Hotel Management
5 Jan 2023 by Sylvia et Ludovic, Hotel Management
Good morning, thank you for your feedback.We are delighted that you appreciated the location and the cleanliness of the hotel, and the quality / price ratio :-).We wish you a good day.Happy New Year.Sylvia and Ludovic
by A verified traveler
Posted 29 Sep 2022
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Comment from Hotel Management
5 Oct 2022 by hotel astoria, Hotel Management
Good morning for your feedback. We are very saddened by the severity of your note. You appreciated the cleanliness of the room, our welcome and the location of the Hotel. Our rooms are functional, with good bedding 90 X 200 (twin), you have tissue dispensers, courtesy tray (kettle, coffee, tea), magnifying mirror, hair dryer, towel dryer, and, all renovated there a little time :-(. Have a nice day Sylvia and Ludovic
