Ratings based on 278 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Few days away
Posted 30 Jul 2024 on HotelsVery antiquated, shower curtain smelled. The lady in charge/owner was lovely though, helpful, and spoke English.
by A verified traveler
Posted 9 Sep 2023 on Hotels
by A verified traveler
Posted 4 Aug 2023 on Hotels
Dirty conditionlights not working
by A verified traveler
3 nights in Au Royal
Posted 16 May 2023 on HotelsRather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.
by A verified traveler
Posted 8 May 2023
by A verified traveler
Posted 4 Sep 2022 on Hotels
by A verified traveler
Lovely mini break
Posted 13 Aug 2022 on HotelsGreat stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.
by A verified traveler
Music Festival
Posted 24 Jul 2022 on HotelsMadame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
by A verified traveler
Posted 26 Jun 2022 on Hotels
Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.
by A verified traveler
Posted 24 Jun 2022 on Hotels
