Ratings based on 94 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Staff was friendly. Bed was comfortable. Quiet area. Great location to Cite Carcassonne. Room was worn out and not clean enough.
by A verified traveler
Dreadful
Posted 2 Jun 2024 on HotelsPros
- Free parking
- Free water (a whole 330ml - wow!!)
Cons
- Whole place is old and tired
- Bed is a queen. (Not king as advertised but comfortable)
- No grab bar by toilet (as advertised)
- No portable bath seat (as advertised)
- No raised toilet seat (as advertised)
- Shower is not wheelchair accessible (as advertised)
- Rooms are not wheelchair friendly (as advertised)
- Toilet door is not wheelchair width (as advertised)
- No ironing board or iron (as advertised)
- Rusty outdoor table and chairs in an unloved gravel area
We arrived at 14:30 to a locked gate. Pressing the bell got no response but fortunately we had a local phone and after several attempts managed to contact someone who gave us instructions as to how to get in and which room was ours.
First impressions - is this the place we actually booked on hotels.com???
Second impressions. It can’t be just 9 years old??
Then we found our room. OMG!!!
Dark and dingy with only a passing resemblance to the photos.
I simply can’t believe the website comments are actually genuine as there is absolutely no pride taken in the presentation of this third rate excuse for a hotel.
Hotels.com. Lift your game or we will leave in droves.
by A verified traveler
Ideal Carcassonne overnight
Posted 8 Apr 2024 on HotelsThe appartment was very confortable and quiet. It is a 10 minutes flat walk from the old Carcassonne city and castle. Courtyard parking.
by A verified traveler
Posted 24 Nov 2023
One of best places I have stayed at. Rooms are new and perfectly clean. Friendly service. Just a short walk up the street to the medieval city. Very highly recommend!!!!!
by A verified traveler
Posted 23 Sep 2023
514 is an easy walk to the entrance to Carcassonne and has good parking. The property is modern and comfortable.
by A verified traveler
Carcassonne break
Posted 20 Sep 2023 on HotelsPerfect spot, 5 minutes walk from the old city of Carcassonne. The email from the AppartHotel was really informative and helpful, recommendations were great, we used them all!
The apartment was lovely, clean, comfortable and modern.
by A verified traveler
Posted 19 Sep 2023
Very well located
by A verified traveler
Posted 29 Aug 2023
will recommend
by A verified traveler
Would happily return
Posted 28 May 2023 on HotelsExcellent facilities in the room to a high standard and quality.
by A verified traveler
Posted 1 May 2023
Great location for walking access to Carcassonne Castle. Although the immediate environs around the hotel are not inspiring, the proximity to the historical centre is a winner. The facilities are very good and certainly great value for money. The manager is very responsive and helpful. There is onsite parking.
