Ratings based on 523 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from carbondale
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Management, Hotel Management
We hope you had a wonderful stay and hope to see you again soon! Safe Travels!
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Management, Hotel Management
Thank you for your response and we hope you enjoyed your stay! Come back and see us again soon!
by A verified traveler
Posted 26 Dec 2024
Check in was quick and easy and staff was very kind
Comment from Hotel Management
26 Dec 2024 by Management, Hotel Management
We are great to hear you enjoyed your experience with us and we hope to see you again soon. Safe travels!
by A verified traveler
Posted 8 Dec 2024
Good location for my needs, generally a nice facility. It does show some age and wear.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your kind words! We're thrilled to hear that our location was convenient for your needs and that you enjoyed our facility.Exciting updates are on the horizon, and we’re confident you’ll love what’s in store for the future.We truly appreciate you choosing to stay with us and look forward to welcoming you back soon!
by A verified traveler
Posted 2 Dec 2024
Staff was great and Very Helpful. Newly Remodeled rooms, firdge, Microwave and Comfortable beds. would have liked if they had a hot tub but not.a deal breaker, Thanks for a Great weekend Getaway
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your wonderful feedback! We're so glad to hear that our staff made your stay enjoyable and that you loved the newly remodeled rooms, comfortable beds, and in-room amenities like the fridge and microwave. We appreciate your kind words and look forward to welcoming you back for another stay soon.
by A verified traveler
Posted 30 Nov 2024
Hotel was very clean, quiet, it was nice to have both a fridge and microwave in the room and staff was very nice!!
The only thing was the molding pastries. But I would definitely stay here again!
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you so much for your kind feedback! We're delighted to hear that you enjoyed the cleanliness and quietness of the hotel, as well as the convenience of having a fridge and microwave in your room. It's also wonderful to know our staff left a positive impression!We sincerely apologize for the issue with the pastries and appreciate you bringing it to our attention. We’ve addressed this to ensure it doesn’t happen again.It’s great to hear you’d stay with us again, and we can’t wait to welcome you back for an even better experience next time!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your 5-star rating! We’re thrilled you had a great experience and truly appreciate your support. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 11 Nov 2024
In a nice location. Hotel is going to be changing over to Holiday Inn Express. The restaurant next to hotel is closed. Room was comfortable overall.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your feedback! We’re glad to hear you enjoyed our convenient location and found your room comfortable.As we transition to a Holiday Inn Express, we’re excited about the updates and improvements that will enhance our guest experience. While the restaurant next door is currently closed, we hope to provide great options for our guests in the future.We appreciate your stay with us and look forward to welcoming you back again soon!
by A verified traveler
Posted 10 Nov 2024
Water pressure was weak. Bed sheets didn’t fit mattress. The rest was good
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for sharing your feedback. We’re glad to hear that most aspects of your stay were enjoyable!We sincerely apologize for the issues with the water pressure and bed sheets. Your comments have been shared with our team so we can address these concerns and ensure a better experience for our future guests.We appreciate your stay and hope to welcome you back for an even more comfortable visit in the future.
by A verified traveler
Posted 20 Oct 2024
The bed was the most comfortable bed I have slept in at a hotel in forever!! Best part of the stay! ☺️
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thank you for your wonderful feedback! We’re thrilled to hear that you found the bed so comfortable—it’s always our goal to ensure a restful and relaxing stay. Knowing it was the highlight of your visit truly makes our day! We can’t wait to welcome you back for another great night’s sleep!
