Ratings based on 985 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
the room needed to be updated
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello Mark, Thank you for sharing your feedback with us regarding the room. We appreciate your input as we continuously strive to enhance our guests' experience. If there are any specific details you'd like to share with us, please feel free to reach out.
by A verified traveler from Madisonville
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Linda,Dear Guest, We are thrilled to hear that you had a wonderful stay with us! We truly appreciate your kind words and hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 8 Dec 2024
Liked the big bed. Liked how easy it was. Average, but did what we needed :)
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Sebastian,We are pleased to hear that you enjoyed your stay with us and found our bed comfortable. Our team aims to provide a seamless experience for all our guests. Should you need anything during your next stay, feel free to reach out.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Ryan,We are stirred to hear you had a wonderful stay at our hotel! Please do not hesitate to let us know if there is anything we can do to make your next visit even more enjoyable. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Nov 2024
Can hear other guests talking in rooms next to you, and walking over top of you. Very thin walls- paint chipping on ceiling in bathroom. Could use a makeover.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Linda,We apologize for any disturbance you experienced during your stay. Guest feedback is valuable to us for future improvements. For any concerns with your room, please don't hesitate to contact our management team to address them directly.
by A verified traveler
Posted 14 Nov 2024
Good
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Suman,Thank you for sharing your feedback with us. We appreciate hearing about your experience, and we will make sure to pass your comments along to our team for further review. Should you have any more details or concerns, please feel free to reach out to our management team directly.
by A verified traveler from Saint Louis
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello TIANXIANG,We are thrilled to hear that you had an amazing experience at our hotel! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Neringa, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us with any details about your experience so we can improve our services. We hope to welcome you back in the future to exceed your expectations.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Brenda,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and look forward to welcoming you back soon.
by A verified traveler
Posted 15 Oct 2024
Enjoyed our stay
Comment from Hotel Management
18 Oct 2024 by Manager, Hotel Management
Hello Damon,We are grateful to hear that you enjoyed your stay with us. Our team works hard to provide a pleasant experience for all our guests. If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another enjoyable visit.
