Ratings based on 31 Verified Reviews
3.6 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2018 on Travelocity
Comment from Hotel Management
19 Jan 2019 by General Management, Hotel Management
Thanks for your valuable evaluation, this helps us to strive more and to offer a better service.
by A verified traveler
Posted 17 Nov 2018
Terrible service. Even though on the reservation says “free breakfast”, it’s not true. The front desk representative welcomed us to enjoy “free breakfast” and after they called and emailed multiple times to charge for the breakfast...
by A verified traveler from Curacao
Posted 20 Oct 2018
Nice hotel, nice entrance, beautiful interior
I had a good night sleep
Comment from Hotel Management
26 Oct 2018 by Gerente de Calidad, Hotel Management
Thank you very much for your opinion, we will continue working for you.
by A verified traveler
Posted 5 Oct 2018 on Hotels
Comment from Hotel Management
26 Oct 2018 by Gerente de Gestión de la Calidad, Hotel Management
Thank you for choosing
by A verified traveler from Maracaibo
Posted 11 Jul 2018
by A verified traveler
Posted 7 Jun 2018
by A verified traveler
good experience
Posted 29 Oct 2016 on HotelsIt was great for location and rooms are very clean and comfortable
by Katherine from Toronto
Power outages hurt tourists, time and safety issue
Posted 16 Feb 2016 on HotelsOne working elevator, power shortages made the one elevator unusable for several hours everyday. This a mandatory power outage in Venezuela. Can't be helped but stay in hotel not also in construction mode and more helpful staff.
by A verified traveler
great location
Posted 1 Nov 2015 on HotelsConvenient and good enviroment
by A verified traveler from Aruba
Hotel C.C.T Caracas rate as a 2 star hotel
Posted 26 Nov 2014
Pros: Nothing at all
Cons: They have to start again with a new hotel concept and for sure it cannot be a 5 star hotel. Maybe 2 stars max.
Location: It have a shopping mall under it that it
This hotel have 5 star behind the lobby what really have to be 2 star not more than the elevators don't work the room need maintenance fast the facility in the room and bathroom are very poor. Taxi service is worse I ever see.
