Ratings based on 107 Verified Reviews

3.7 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 Dec 2018
First of all, the water was ration, meaning you get water only twice a day early in the morning 7 -730 am and 4-4-30 pm. After 4-5 days staying at that hotel, i find out that that situation being going on for a long time so i decided to move to another hotel which later i will have to call Expedia about a refund for the hotel charged and other inconvenience i have staying at that hotel.
2 out of 5
by A verified traveler

Posted 27 Nov 2018
The hotel was nice but water restrictions. There was water only from 19:00 to 20:00 and 6:00 to 7:00AM. That was big problem for the stay, other than that was ok.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2018
4 out of 5
by A verified traveler

Posted 9 Oct 2018
Nice hotel, a great price, in the city downtown. I would go again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2018
1 out of 5
by A verified traveler

Terrible

Posted 3 Feb 2018
Checking in was good. Dinner was good. Someone was in our room, stole my iphone charger from my suitcase. There was no water to bathe, brush teeth or use toilet. Staff couldnt care less
1 out of 5
by A verified traveler

One of the worst hotels I have every stayed in

Posted 10 Aug 2015
Pros: The WiFi was ok
Cons: The management.
This is a high-rise Faulty Towers. Everything, from checking in to waiting for breakfast coupons to checking out, seemed to take 20 minutes. We were given virtually windowless rooms at first. The only staff at checkout didn't speak English. Very few of the staff at any level seemed competent.
4 out of 5
by OSAMA from Amman -Jordan

Hotel Alex of 4 stars is good , of great location.

Posted 27 Jan 2015 on Hotels
I stayed in Hotel Alex with my wife around one week, we where happy in the hotel because itis in the centre of caracas and close to many tourist attractions.the employees at the front disk are frindly and some of them talk english,the try to help aleays.
4 out of 5
by A verified traveler

Nice hotel

Posted 19 Jan 2015 on Hotels
Very nice hotel with good, clean room and friendly staff. Nice breakfirst too. However, there are security problems in the neighbourhood to be aware of if you want to go out at night.
5 out of 5
by Alice from Sweden

Very good service

Posted 6 Dec 2014 on Hotels
Very nice service!
Back to Hotel Details Showing Reviews 1 - 10 of 107 Next