Ratings based on 272 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Lizie,What a pleasure to see your wonderfull rating of 5/5 !I am looking forward to the pleasure of welcoming you in the future.Best Regards,Stéphane MattioloGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Ideal location near the train station and near the main shopping street. Comfortable beds and substantial breakfast. There seemed to be some construction happening on the floor below mine, but was not too much of a problem since I was out exploring the city for most of the day.
Comment from Hotel Management
21 Nov 2024 by Lyna, Hotel Management
Dear Marianelly, We are delighted to have had the opportunity to welcome you to the Byakko Hotel in Nice. Your positive feedback following your stay in our recently renovated establishment fills us with joy. The satisfaction and well-being of our customers are at the heart of our concerns, and we are happy that you enjoyed your experience with us. Your recommendations are greatly appreciated, and we sincerely hope to see you again on your next trip to Nice. Our team looks forward to welcoming you again and offering you an equally pleasant stay. Kind regards, Lyna The Management
by A verified traveler
Posted 25 Oct 2024
Great location and accommodations. Friendly staff. Great breakfast selection.
Comment from Hotel Management
26 Oct 2024 by Paul, Hotel Management
Dear Debbie,Thanks you for your postive feedback :)Kind regards
by A verified traveler
Posted 28 Sep 2024
Good value for money - great, friendly service, really good breakfast, although rooms are small they were kept really clean.
Comment from Hotel Management
11 Oct 2024 by Mr Paul, Hotel Management
Dear Eva,We really want to thank you for your positive feedback, it’s so important for us to know how much you enjoy yourself at the Hôtel Byakko Nice.Thanks you again for choosing our hôtel for your stay in Nice,Kind regards
by A verified traveler
Posted 26 Sep 2024
All good
Comment from Hotel Management
3 Oct 2024 by General Manager, Hotel Management
Dear Guest,What a pleasure to see your wonderfull rating of 5/5 !I am looking forward to the pleasure of welcoming you in the future.Best Regards,Stéphane MattioloGeneral Manager
by A verified traveler
Posted 10 Sep 2024
Disappointed with customer service on several occasions. My daughters watch went missing from the room and the manager was not willing investigate or help in anyway.
Comment from Hotel Management
10 Sep 2024 by Paul, The management , Hotel Management
Dear Lama, First of all we would like to thank you for your feedback. Please be assured that the manager has taken the necessary measures. We spoke to the housekeeper who cleaned the room and she confirmed that she had not found the watch. We thank you for your understanding and remain at your disposal if you need any assistance. Kind regards,
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Dear Guest,I would like to thank you for selecting the Hotel Byakko during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us what we do a good job or what we have to improve. Best Regards, Stéphane MattioloGeneral Manager
by A verified traveler
Posted 29 Aug 2024
Close enough to the city center, beach, and train station but away from the hustle and bustle. Very small facility but overall nice stay
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Dear Maneh,Thank you for sharing your feedback! We're glad to hear that you enjoyed your stay and appreciated the convenient location close to the city center, beach, and train station while still being away from the hustle and bustle.We hope to welcome you back for another pleasant stay in the future!Best regards,Stéphane MattioloGeneral Manager
by A verified traveler
Posted 28 Aug 2024
A fun hotel in a convenient location, staff was great
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Dear Jordan,Thank you for your kind review! We’re delighted to hear that you had a fun stay and enjoyed our convenient location. It’s wonderful to know that our staff made a great impression.We look forward to welcoming you back for another enjoyable visit!Best regards,Stéphane MattioloGeneral Manager
by A verified traveler
Posted 17 Aug 2024
Fine facilities, kept well, attentive, friendly staff. Small shower area that was a full bathroom.
Comment from Hotel Management
21 Aug 2024 by General Manager, Hotel Management
Dear Ken,Thank you for your feedback and for highlighting our well-maintained facilities and the attentiveness of our friendly staff. We're delighted to hear that you had a positive experience overall.We appreciate your comment about the shower area, and we're always looking for ways to improve our guests' comfort. Your input is valuable to us, and we'll take it into consideration as we continue to enhance our offerings.Thank you once again for staying with us. We hope to welcome you back in the future!Warm regards,Stéphane MattioloGeneral Manager
