Ratings based on 736 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Parkland
Posted 15 Nov 2024
by A verified traveler
Posted 31 Oct 2024
View is beatiful. They have free shuttle .hotel is old. Soacious rooms . Did ot like the food
by A verified traveler
Posted 9 Sep 2024
Hotel was immaculately clean. Very pleased with the room. Fantastic pool area and the shuttle bus was invaluable. Only booked bed and breakfast and Breakfast was good although most people suggested that the food was average. Sorrento is a wonderful holiday resort with so many nice restaurants. Recommend booking the classic trips to Amalfi coast and Capri from the hotel. Good value and pick ups and drop offs at the hotel.
by A verified traveler
Posted 8 Sep 2024 on Orbitz
Only one thing I liked was the pool. However, there was no pool side service. If you wanted a drink you had to get it yourself at the bar. Only gave one beach towel for the entire stay. If you wanted it cleaned you had to pay extra for that. Limited amenities in bathrooms. No tissues, hair conditioner, lotion and making up the beds was half fast. Disgusting foul smell in the bathroom and when the air conditioner fan was turned up high. The lobby and 1st floor lounge area had old worn/ torn chairs and decor was dated. The outside grounds also needs updating and grooming.
by A verified traveler
Posted 1 Sep 2024
The views were amazing and the swimming pool is beautiful
by A verified traveler
Posted 26 Aug 2024 on Orbitz
I love my stay in the hotel. I think the staff are nice and willing to help. I would stay here again. The free shuttle makes everything much better
by A verified traveler
Posted 20 Aug 2024 on Hotels
by A verified traveler
Posted 20 Aug 2024
by A verified traveler
Posted 19 Aug 2024
Lovely hotel with great friendly efficient staff, very clean and comfortable. Great pool and views from the hotel looking over Gulf of Naples amazing.
We knew location of hotel but it’s worth knowing it’s not walkable to town centre but they provide good shuttle bus service. Highly recommend
by A verified traveler
Posted 14 Jul 2024
Returned to our room to find workmen in it, no prior notice given by hotel, and we were made to feel uncomfortable for being in our room that we paid in excess of £250 per night for! Shuttle bus is also quite useless.
