Ratings based on 249 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
A more cooler temperature in the main lobby and by the hallway of the rooms would be more appreciated.
by A verified traveler from glendale
Posted 21 Nov 2024
They charge for extra towel request.
by A verified traveler
Posted 29 Oct 2024
Too pricy , room too small
Comment from Hotel Management
30 Oct 2024 by Hamersons Hotel Cebu Team, Hotel Management
Dear Arlyne,Thank you for your feedback. We understand that room size can be a concern especially with four adults. We appreciate your input regarding pricing as well.If you choose to stay with us again, we’d be happy to assist you in finding a room that better accommodates your needs. Your comfort is our priority, and we want to ensure a more enjoyable experience for you and your family or friends.Sincerely,
by A verified traveler
Posted 16 Oct 2024
Good service specially free breakfast
Comment from Hotel Management
27 Oct 2024 by Hamersons Hotel Cebu Team, Hotel Management
Dear Joan,Thank you for your kind review! We’re delighted to hear that you enjoyed our service and the complimentary breakfast. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Hamersons Hotel Cebu Team, Hotel Management
Dear Teresita,Thank you for your 4-star rating and for sharing your experience! We’re pleased to hear you enjoyed your stay overall.Sincerely,
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Hamersons Hotel Cebu Team, Hotel Management
Dear Leviriza,Thank you for your 5-star rating and for sharing your experience! We’re pleased to hear you enjoyed your stay overall.Sincerely,
by A verified traveler
Posted 11 Aug 2024
Good
Comment from Hotel Management
27 Oct 2024 by Hamersons Hotel Cebu Team, Hotel Management
Dear Carine,Thank you for your 4-star rating and for sharing your experience! We’re pleased to hear you enjoyed your stay overall.Sincerely,
by A verified traveler
Posted 9 Jun 2024
No laundry service and charge 350 for the iron,and upon check out we were charge another 350 because my husband cut his fingers and the bedsheet had a very tiny blood stain its ok if they charge that but they should include that in their policy and infirm the customers ahead of time,staff are very friendly ,facilities is clean and it us centrally located .
Comment from Hotel Management
10 Jun 2024 by Hamersons Hotel Cebu, Hotel Management
Dear Ms. Yvonne, We sincerely apologize that our humble property may have limitations when it comes to laundry services. But our team makes every effort to deliver a genuine service that is all from the heart which made stays of some guests, memorable and very satisfactory. We also checked your concern about the Flat Iron charges worth P350, upon verifying your transaction details, hotel did not charge you for Flat Iron. We only charge you for the blood stain worth P350. During the check in process, you also signed and acknowledged our hotel policies which includes damaged and stained items. We also gave you a copy of our hotel policies after the registration. Reviews we get, both positive and negative are welcomed and even inspire us to strive harder and improve for the best. Rest assured, that your comment on laundry services shall be raised and discussed with the management committee.Thank you for choosing Hamersons Hotel Cebu.
by A verified traveler
Posted 10 May 2024 on Hotels
Everything was perfect-thanks.
Comment from Hotel Management
10 Jun 2024 by Hamersons Hotel Cebu, Hotel Management
Dear Ms. Malou,Thank you for your wonderful review! We’re delighted to hear about your positive experience with Hamersons.
by A verified traveler from Lorton
Posted 30 Apr 2024
Comment from Hotel Management
10 Jun 2024 by Hamersons Hotel Cebu, Hotel Management
Dear Ms. Milvie,Thank you for choosing and rating Hamersons Hotel Cebu.We hope to see you again very soon.
