Ratings based on 2 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2023 on Hotels
by A verified traveler
Posted 6 Aug 2023 on Hotels
Not a very clean room. Nice and comfortable bed though. Microwave doesn't have a glass plate in it and the part that it sits on is bent and the door was still dirty. Bathroom tiles are black from mould and the corners of floor is still dirty.
Comment from Hotel Management
6 Aug 2023 by Jacques, Hotel Management
Hi Derick.I took full responsibility for the bad experience at our Lodge. I'll personally follow-up tomorrow on all your poor ratings of that room.I'll see that those matters is rectified tomorrow and stay as such.I appreciate your candor to make me attent on the above. It is no excuse, but we're to upgrade that bathroom soonMy humble apologies to you for staying in a place that is below our standards. Hopefully,if you stay with us in the future, we would like to show you that we have taken your rating to heart.Jacques.
