Ratings based on 49 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Comfortable and friendly accommodation
Posted 23 Apr 2019 on HotelsHappy with our stay. Close to the family we were visiting. Vegan had to ask for non-dairy milk but the next day it was provided.
by A verified traveler from Singapore
Great for the odd night.
Posted 21 Apr 2019 on HotelsWelcome was very friendly. Bed very comfy but found 2 millipedes on the top of the duvet. Loved the electric blanket as the room was a bit chilly.
No bottled water in the room but there was a small honesty bar where you could purchase some.
Breakfast was sufficient and promptly served.
by A verified traveler
Cold
Posted 7 Sep 2018 on HotelsOn 1st night no warm water. Then next morning there was watm water but showerhead fixturenell appart and had to gold showerhose in my hand! Single duvets on queensize beds leaving one exposed and sleeping cold. Wifi was not working and no 3G signal.
Comment from Hotel Management
18 Oct 2018 by Winelands, Hotel Management
Hi Coenraad
Thank you for taking time to send a review of your stay. We take a poor review seriously. We are still not sure why you didn't have hot water as we checked the various steps, however our showers do take time to warm up depending on where the geysers are situated. We apologise that the shower hose came off in your hand. These things happen from time to time. We do have single duvets on the beds as they are twin beds but we did change your room for you and added full sized duvets. All of our rooms have extra blankets and electric blankets on the beds. We have since had our wifi upgraded and have full coverage in the hotel.
Again, thank you for bringing these issues to our attention. If guests don't let us know, we can't improve.
Kind regards
Somerset Villa Team
by A verified traveler
We Loved It !!!!!!!!!!!!!!!
Posted 22 Apr 2018 on HotelsIt is beautiful, lovely with gardens, pool, warmest host, wonderful breakfast,
amazing room .
Comment from Hotel Management
24 Apr 2018 by Joerg, Hotel Management
Dear Paul and Joan,
Thank you very much for the lovely review.
It was so nice to have you stay with us.
Hope to see you again. Maybe in Canada.
by A verified traveler
A quiet retreat
Posted 7 Feb 2018 on HotelsA lovely spacious lodge with huge rooms, beautifully furnished. Delicious breakfast and friendly staff.
by A verified traveler
A perfect place to stay
Posted 2 Feb 2018 on HotelsGreat stay, so convenient to Stellenbosch, the Strand and other Cape attractions. Spacious rooms. Great bathrooms
by Kim
Lovely guesthouse
Posted 7 Aug 2017 on HotelsLovely guesthouse located in a quiet area of Somerset West. Staff very helpful and friendly and would definitely stay here again.
by Louis
Home away from home
Posted 26 Jun 2017 on HotelsBeautiful, peaceful venue with great, friendly, professional service
by PHILIP
convenient and clean hotel
Posted 6 Feb 2017 on Hotelsgood breakfast. nice setting
by A verified traveler
Posted 23 Jan 2017 on Hotels
Need bigger TV and better channel selection.