Ratings based on 79 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
The staff were exceptional, the breakfast excellent, the property well maintained and stylish. 5/5
Comment from Hotel Management
13 Nov 2024 by Friedrich, Hotel Management
Dear Louisa,Thank you for staying with us and the lovely review.Much appreciated.Kind regardsFriedrichOwnerThe Living Journey Collection, Boutique Hotels
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Friedrich, Hotel Management
Dear Bryce,Thank you for your review.Kind regards,FriedrichOwnerThe Living Journey Collection, Boutique Hotels
by A verified traveler
Great stay!
Posted 9 Jul 2024 on HotelsWe had a wonderful stay at this boutique hotel! The staff was amazing and accommodating! The room was large and well appointed.
by A verified traveler
Posted 14 Jan 2024
by A verified traveler from Washington
Posted 31 Dec 2023
Lovely boutique hotel with an attentive staff which ensured your stay was memorable. Delicious breakfast, spacious rooms, great location as it is a few blocks walking to Dorp Street’s restaurants and shopping. Two pools with comfy loungers for chilling out post-vineyard visits. Across the street is easy access to hiking/biking trails.
by A verified traveler
Posted 5 Nov 2023 on Hotels
Service was initially quite poor. Front desk thought we hadn't paid in advance, when we had, and they wouldn't allow my wife to check-in without paying again pending my arrival a few hours later. They also didnt have any sparling wine in the bar and I was tild the next delivery was in 2 days time. To be fair the did eventually go and buys some locally but after me suggesting it might be a good idea! I have stayed here quite a few time over the last 20 years and it is looking tired, poor maintenance of gradens and building. It all needs a little TLC!
by A verified traveler
Posted 24 May 2023
Very helpful staff. Breakfast was awesome.
Comment from Hotel Management
27 May 2023 by Lucy, Hotel Management
Thank you for your review. We look forward to having you stay with us again.
by A verified traveler from Florence
Posted 7 Apr 2023
Loved staying at River Manor! Both comfortable and charming, this was the perfect place to enjoy Stellenbosch. The room was huge and had a gorgeous balcony, and the staff were super friendly and helpful. Excellent value, I’ll stay here again on my next visit.
Comment from Hotel Management
15 Apr 2023 by Lucy, Hotel Management
Thank you for taking your time to review our Hotel. We very much appreciate your positive feedback.Please do contact us when you plan your next trip.
by A verified traveler
Beautiful setting
Posted 10 Mar 2023 on HotelsWonderful stay at River Manor Boutique Hotel - the setting and service were fantastic. Location was fantastic - just a few mins walk into Stellenbosch.
Communal spaces were beautiful and the breakfast was delicious, with a lot of options. Only suggestion would be to redecorate the bedrooms - the bathrooms feel a little tired.
Comment from Hotel Management
1 Apr 2023 by Lucy, Hotel Management
Thank you for taking the time to review our Hotel, we appreciate and value your feedback. We very much look forward to welcoming you back on your next trip.
by A verified traveler
Posted 12 Jan 2023
Beautiful hotel and nice staff/service, however, for the price we paid, we were expecting more. When we were taken to the room for the first time, they showed us some battery powered lamps to use when the power goes out. This was our first time hearing this. Power went out EVERY NIGHT from 10:00pm-12:00am and then 6:00am-8:00am. In addition, there were a lot of flies all over the common areas but mostly over the food in the breakfast counters. I would recommend getting a backup generator and some type of fly catcher or control to make the hotel experience better.
